Phil Moir's Blog

Top tip - Genes Reunited blogs

Welcome to the new Genes Reunited blog!

  • We regularly add blogs covering a variety of topics. You can add your own comments at the bottom.
  • The Genes Reunited Team will be writing blogs and keeping you up to date with changes happening on the site.
  • In the future we hope to have guest bloggers that will be able to give you tips and advice as to how to trace your family history.
  • The blogs will have various privacy settings, so that you can choose who you share your blog with.

New Military Records

New military records

Was your ancestor a war hero?

View thousands of brand new military records, including Chelsea Pensioner records, Military Nurses, Prisoners of war and much more.

View military records today

Technical Update - 23rd August 2011


Published on 23 Aug 2011 18:57 : technical : 13 comments : 1899 views

Today saw us eventually roll out some changes that we have be trying to deploy for a few (very stressful) weeks now. Again, I'd like to apologise for any inconvenience that this has caused anyone, and I hope in the majority of cases we should see an improvement in service. We are very carefully watching the logs that report errors that occur, and anything that can be fixed quickly will be actioned. I do have to confess that some errors do occur that are not straight-forward and we are unable to replicate. To help us, we have added additional logging of these errors that can hopefully help us to resolve these obscure issues.

Included in this release

What probably interests members more is what is included in the release, so here goes:

  • Military records - A new set of data records, that can be optionally purchased by Platinum subscribers, or accessed via Pay Per View, has been added. As always the records can be searched for free, but viewing the transcriptions and where available, the images, has to be done via the relevant purchase option. There are more records that will be released into this option over the coming weeks.

  • Household transcriptions - Previously only the 1911 census had the full household transcription. We have now added this feature to all census records. You get rather large and very interesting results when you come across an institution as several hundred people can be listed under one roof!

  • Payment mechanism - We have updated our payment mechanism. The payments are now handled by the Genes Reunited payment system, where before it was routed via the Friends Reunited system. You should not really experience any real difference, except we have made the screen a little prettier.

  • Home Page - We have revised the tree that appears on the home page, which allows more interactivity and editing is easier. We have also made some minor changes to this page to highlight the search and improve performance.

  • Searching for names beginning with "Con","Nul" - The technology we use sometimes affects the way our application works in unexpected ways. One of them is the ability to use certain words in the web address. There is now a fix for this, and it has been included in this release, so for those that have seen an error when searching for "Con" in forename, now you can try again and not see an error!

  • Searching with spaces - The same issue affected people who inadvertently had saved names that included spaces at the start or end of the name. When searching an error screen was shown, with no indication of why. You should now see the search results you expected.

  • Report link on boards - The "Report as Abuse" link on boards has been changed to "Report". The reason behind this text change is that there are 4 report options, and only 1 relates to abuse. More changes to the report mechanism should be coming soon too.

  • Links to old blogs - The blog summary pages now provide links (at the bottom) to previous posts, so you can scroll back to the very start. Remember, you also narrow down the blogs displayed by clicking on the blog account link, i.e. Genes Blog, or on one of the tag links, i.e. Who Do You Think You Are, and this will narrow the results shown in the summary.

  • Performance improvements - We have also implemented a few changes across the site that should see an slight improvement in the load of some pages. This work is definitely ongoing and we always will strive to make the site run as fast as possible.

We have some more exciting changes coming soon, including tree improvements, more data records to search, improvements to photo section, etc. Having now got this release out the way, I can also concentrate again on suggestions and bugs getting reported, and making some of the smaller, but most requested changes to the site including fixes to the boards, transcription errors, and more.

Thank you once again for supporting the site and hope you enjoying some of the changes made and that are coming.

Best regards, Phil Moir
Genes Reunited, Leade Developer

Comments

Profile Picture
Send Message
by lainie39 on 23 Aug 2011 19:14 :
Hi Phil,

Thank you to Genes for all the above - I can see that you have all been working very hard to provide all of this.

Can you tell us all what is happening to the notifications we were receiving on updates to threads? This hasnt been working now for a few months and I am sure that all the members would appreciate having this facility back and working??

Elaine
Profile Picture
Send Message
by Phyll on 23 Aug 2011 20:26 :
Hi Phil

Not seeing people's updats on my Home Page. Help please as I found this so useful when checking my own tree.
Thanks
Phyll
Profile Picture
Send Message
by Brenda from Wales on 23 Aug 2011 22:53 :
Hi Phil,

Is it possible to add the page numbers to the bottom of each thread instead of always having to scroll back to the top to change the page?Just a thought!

Brenda
Profile Picture
Send Message
by philmoir on 24 Aug 2011 08:18 :
Hi Elaine. I will be implementing various fixes and tweaks to the boards (as requested by the Genes member), such as restoring some dropped functionality, over the next couple of months.

Hi Phyll, This home page feature should be restored in the next release.

Hi Brenda, The page numbers should be at the bottom of each thread. They appear after the comments box. Can you check and let me know, just in case you're not seeing them for a reason.
Profile Picture
Send Message
by Budgie Rustler on 24 Aug 2011 09:41 :
Good morning Phil,
with regard to the Home page "mini tree"...
When I click "Records found" I get an overlay box (fair enough), but the X and Close buttons on the overlay do not function?
To get rid of the overlay I have to refresh the page....

Please, please, dont tell me its my browser , lol

Shane,
Profile Picture
Send Message
by philmoir on 24 Aug 2011 11:31 :
Hi Shane, I will pass on your issue to our tree developers for immediate review.

Also. I forgot to mention in the blog post that we have released "household transcriptions" FOR all census years. Previously it was restricted to 1911 only, but it is now available from 1841-1911.
Profile Picture
Send Message
by Brenda from Wales on 24 Aug 2011 15:12 :
sorry Phil,It's under Add your reply,and as I don't always reply to a thread I don't scroll that far down....Call it a senior moment!!
Brenda x
Profile Picture
Send Message
by Susan10146857 on 25 Aug 2011 00:45 :
Sorry to be picky Phil but it is one of my pet hates :-)))))))

It is definitely not definately
Profile Picture
Send Message
by AnninGlos on 26 Aug 2011 15:21 :
Thanks for the informative update Phil, it looks as though you have been working hard to get a lot sorted.
Profile Picture
Send Message
by philmoir on 26 Aug 2011 16:03 :
Hi Susan, You're quite right to correct my spelling mistake (now changed).

Hi AnninGlos, I must share the credit with the rest of the team also. We have some new faces too, and hope to get the Team Page updated for the next release. To see the current team - http://www.genesreunited.co.uk/static.page/meet_the_team
Profile Picture
Send Message
by Heather on 5 Sep 2011 21:53 :
Hi Phil, Trying to find homepage or helpline. I can access my family tree and hints but can not access any records (even the free ones that were accessible to non members) before I paid my subscription. Have you a telephone number Many thanks Heather
Profile Picture
Send Message
by Heather on 5 Sep 2011 21:53 :
Hi Phil, Trying to find homepage or helpline. I can access my family tree and hints but can not access any records (even the free ones that were accessible to non members) before I paid my subscription. Have you a telephone number Many thanks Heather
Profile Picture
Send Message
by philmoir on 6 Sep 2011 12:14 :
Hi Heather, Am really sorry, but we don't provide telephone support. You can contact our support team via Help menu option and then the Contact Us option. They are best placed to resolving the issue you have.