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Asking for help on the boards

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ProfilePosted byOptionsPost Date


SylviaInCanada Report 27 Oct 2012 21:52

nudge for a good thread


GlitterBaby Report 28 Oct 2012 23:03

The helpers are good at finding out information for you but we need the questions answered.

So please think carefully before you post a request as to what help you want and the information you have that will help with the search.

There is nothing worse than finding out eventually that you had information that should have been given in the first place such as knowing that the family went to Australia, or you have the death cert etc.

Also bear in mind that the helpers do not always know where a village or town is in the UK or overseas.


SylviaInCanada Report 29 Oct 2012 02:40

those are the ones where the crystal ball is working well ;-)


SylviaInCanada Report 4 Nov 2012 00:37

:-D :-D :-D


GlitterBaby Report 25 Nov 2012 14:39

Getting a bit fed up with the requests that start "looking for any information" and give very little information to help with the request.

How have you arrived at the names or date etc?

Surely you have not pulled the names out of a hat !!!!!!

Give us the basic information please so that we do not have to keep asking questions. Stay online so you can answer the questions.



GlasgowLass Report 25 Nov 2012 15:34

I agree.
Too many requests asking for help but the user does not give all the info that they have.
This leads to roughly two pages of GR input before anyone can get to the bones of the original question.


SylviaInCanada Report 26 Nov 2012 00:38

and so do I ........... agree, I mean :-D

 Sue In Yorkshire.

Sue In Yorkshire. Report 6 Dec 2012 09:18

And please don't post another thread and tell other people that the information you have been given on your first thread, is NOT connected to the latest thread you have put on.
And it's for the same ancestor you are looking for.


GlitterBaby Report 20 Jan 2013 00:23


Please, please buy the certs. Yes I know it works out expensive but you need them.

It makes sure you are following the right family and also confirms information that the helpers post.

Kim Annette

Kim Annette Report 20 Jan 2013 10:59

I agree so much with this cause i have done it myself.... sometimes i think its cause it is late at night and my brain has gone mushy..... i will promise to improve .... have a great day guys


SylviaInCanada Report 1 Apr 2013 01:32

and PLEASE PLEASE do not get angry at and / or rude towards the helpers for asking questions!


GlitterBaby Report 1 Apr 2013 14:41

I sometimes wonder why the helpers go to such great lengths to help other members with their research when they are not including what they know.

For example : didn't think i needed the marriage details

That one bit of information was vital to help find the person but for some strange reason the poster with held that useful piece of knowledge.



GlitterBaby Report 26 Apr 2013 12:51

If the members do not read the T & C's or message board guidelines then I suppose they will not read any of the many helpful threads on the boards



Peahen Report 26 Apr 2013 18:48

Glitterbaby, this is brilliant and needs to appear everytime someone hits the button to make a request/add a thread or topic. I think it should be an automatic header.

Now there's a thought and challenge for Genes. If it appeared at the very beginning of adding a thread, then so much time would be saved. It would stop the thread-bearer wasting time!



MarieCeleste Report 26 Apr 2013 20:51

Sappho, the daft thing is that some time ago (for a short while) there was a similar pop-up appeared when you started to post a new thread but it didn't seem to last long.


GlitterBaby Report 17 Jun 2013 19:21

Please remember that anyone who helps with your request is just a member who is using their paid subscriptions to help so a thank you would be apppreciated.


GlasgowLass Report 18 Jun 2013 16:46

If you think your request has been satisfied, mark it as Answered, but please do not delete the thread, as someone on the forum with additional info may wish to make contact


GlitterBaby Report 7 Oct 2013 20:06

Please before you post a request for help take some time to read the guidelines

Also time well spent would be to read the boards so you get some idea of how to word your request and what info to include.

The helpers on the board are just members the same as you but like to help others with their research.


DazedConfused Report 4 Feb 2015 20:48

Why is this thread not stickied?


SylviaInCanada Report 4 Feb 2015 22:15

good question!