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Planned Release - Site Down 18th Aug 2011

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philmoir

philmoir Advisor 17 Aug 2011 16:50

We are planning to release changes to the website tomorrow, Thursday 18th August 2011, at 9:45 AM (BST) . The site will be taken down for up to 30 minutes while we perform this release so you will see a "Release in Progress" page if you try to access any functionality during this period. If you are performing an action when the site becomes unavailable, I am afraid that this will not complete, and you will have to resubmit the request after the site has returned.

If you are using a "remember me" login, you should be logged straight back into the site after it has been released. If you experience any login problems, I would thoroughly recommend clearing your cookies/cache from your browser. This can be done by pressing CTL+SHFT+Delete altogether, and then clicking on the relevant dialogue box to complete the request. After you have done this, click on the Genes Reunited logo in the top left to refresh your session and put you on the home page. From here, you can use the normal login process.

We apologise for the site being unavailable during this release.

philmoir

philmoir Advisor 18 Aug 2011 11:14

I sadly have to apologise. The new release has not been deployed, and we are continuing to investigate the issues that we have not witnessed in our test environment but occur after deploying to our live environment. I will let you all know when the release will go ahead.