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Ancestry unable to login

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ProfilePosted byOptionsPost Date

Trouble

Trouble Report 31 Oct 2008 08:16

Trying to login to the Ancestry web site and first it freezes and now does not except log in info - any one else having problems?

Peterkinz

Peterkinz Report 31 Oct 2008 08:21

me too

peter

karen in the new forest

karen in the new forest Report 31 Oct 2008 08:23

me too thanks for putting this up i thought it was me as i only just resubscribed,and they changed all there packages.
karen

karen in the new forest

karen in the new forest Report 31 Oct 2008 08:25

thanks lesley i got it,im phoning in a bit got work first
karen

Susan

Susan Report 31 Oct 2008 08:25

yep, page not found

Marcelle

Marcelle Report 31 Oct 2008 08:30

Same here!

Always the bloomin same when I take a day off work!!

I'll check with Ancestry in future if its ok to take a day off work to do my searching lol

LindaRSJ

LindaRSJ Report 31 Oct 2008 08:37

I don't actually log off. But I am getting a message which says 'Service unavailable'.

Bit like my electric supply this morning. What a bad start to the day, hubby got up at 5am and woke me to say we have no electric. Oh gee thanks for that, could have left me in bed. Phoned the board and they managed to get us up and running within the hour. Boy was it cold in our home and no facility to make a cup of tea even.
Linda

°o.OOº°‘¨Claire in Wales¨‘°ºOO.o°

°o.OOº°‘¨Claire in Wales¨‘°ºOO.o° Report 31 Oct 2008 08:45

Mine's not working either

Marcelle

Marcelle Report 31 Oct 2008 08:46

Oh dear Linda

Hope the day gets better for you! No cup of tea first thing in the morning!! I have to have 3 before I get moving lol

GlitterBaby

GlitterBaby Report 31 Oct 2008 08:53

Also got problems.

Even tried the .com site

Maureen

GranOfOzRubySlippers

GranOfOzRubySlippers Report 31 Oct 2008 08:59

Not working on .com.au either so very big outage. Was working here at lunch time and nothing since.

Gail

CRIPES_A_MIGHTY

CRIPES_A_MIGHTY Report 31 Oct 2008 09:10

What was the last thing you were searching for?
(while we wait..lol)

I was searching for a more info John Hodges....born around 1830

GlitterBaby

GlitterBaby Report 31 Oct 2008 09:10

0800 404 9723


The UK contact number but being held in a queue at the moment,


I hope it is Toll Free as been holding on for 10 mins so far

CRIPES_A_MIGHTY

CRIPES_A_MIGHTY Report 31 Oct 2008 09:11

LOL...why does that not surprise me.... :)

♥ Kitty the Rubbish Cook ♥

♥ Kitty the Rubbish Cook ♥ Report 31 Oct 2008 09:12

It won't recognise my email address either, *sighs*

CRIPES_A_MIGHTY

CRIPES_A_MIGHTY Report 31 Oct 2008 09:13

All in same boat Kitty....

looks like a BIG crash..or hacked!..

♥ Kitty the Rubbish Cook ♥

♥ Kitty the Rubbish Cook ♥ Report 31 Oct 2008 09:17

Are they playing some decent music while you wait?

Trouble

Trouble Report 31 Oct 2008 09:22

Have managed to send an e-mail, but there is a 24 hour reply period!
Would be very interested to hear anyone's response to a phone call as I am unable to call that number from aboard.
It maybe yet another update taking place in UK /Europe working time when of course its the middle of the USA night and so 'wont inconvenience' USA membership!!
Am very grumpy as also on day off and got up especially early to do research!

GlitterBaby

GlitterBaby Report 31 Oct 2008 09:23

I Just Called To Say I Love You


I think this is what is playing but not a Stevie Wonder version.

Terrible music whatever it is

♥ Kitty the Rubbish Cook ♥

♥ Kitty the Rubbish Cook ♥ Report 31 Oct 2008 09:25

Oh dear.............maybe they will do requests if you have to wait too long:))