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Top tip - using the Genes Reunited community

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Confusing "new" format

ProfilePosted byOptionsPost Date


duell Report 27 Sep 2012 20:43

returned to research after a break. Hate the new layout !

Relatives show record and tree matches.

I click number = shows how many records / tree matches have been found = click on view and nothing except a warning sign with an exclamation sign. Can anyone please tell me what is going wrong?


ElizabethK Report 28 Sep 2012 11:45

nudge for duell


CuriousFish Report 28 Sep 2012 14:02

I don't like it either, Most of my reserch is now don on other sites. I only keep genes going at abasic level


Ken2 Report 28 Sep 2012 15:29

To be able to view the Matches you have to allow pop-ups for Genes Reunited. This can normally be done from
Internet Options from the Tools menu
Privacy Tab
Pop up blocker Settings
Add Genes web address


duell Report 28 Sep 2012 18:09

Many thanks for the advice - i will try now


Malcolm Report 28 Sep 2012 18:26

Hold down CTRL while clicking on the star then the matches page will open.


duell Report 28 Sep 2012 20:02

thank you I will try that as unblocking pop ups hasn't worked,


duell Report 28 Sep 2012 20:10

Thank you very much worked.