Genealogy Chat

Top tip - using the Genes Reunited community

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Confusing "new" format

ProfilePosted byOptionsPost Date

Agee

Agee Report 27 Sep 2012 20:43

returned to research after a break. Hate the new layout !

Relatives show record and tree matches.

I click number = shows how many records / tree matches have been found = click on view and nothing except a warning sign with an exclamation sign. Can anyone please tell me what is going wrong?

ElizabethK

ElizabethK Report 28 Sep 2012 11:45

nudge for duell

CuriousFish

CuriousFish Report 28 Sep 2012 14:02

I don't like it either, Most of my reserch is now don on other sites. I only keep genes going at abasic level

Ken2

Ken2 Report 28 Sep 2012 15:29

To be able to view the Matches you have to allow pop-ups for Genes Reunited. This can normally be done from
Internet Options from the Tools menu
Privacy Tab
Pop up blocker Settings
Add Genes web address

Agee

Agee Report 28 Sep 2012 18:09

Many thanks for the advice - i will try now

Malcolm

Malcolm Report 28 Sep 2012 18:26

Hold down CTRL while clicking on the star then the matches page will open.

Agee

Agee Report 28 Sep 2012 20:02

thank you I will try that as unblocking pop ups hasn't worked,

Agee

Agee Report 28 Sep 2012 20:10

Thank you very much .....it worked.