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Increase in Renewal Charge - PLEASE READ

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ProfilePosted byOptionsPost Date


Janet Report 29 Mar 2013 09:16

£7.96 for a six month standard

member since 2004

(if that's any help)


Gai Report 29 Mar 2013 07:43


My renewal is due the 4th April and I haven't heard a word from GR.
So if they try and put up my subs I'll ask for proof they sent me an email within
the 28 days of the renewal date.

I have checked the Trash folder and there is nothing there and I haven't changed my email address. Now the waiting game commences.



JoyDean Report 28 Mar 2013 22:22

Any recent renewals?


MarionH Report 26 Feb 2013 15:50

I had an odd experience this year....I have auto renew but didn't get the reminder, so the first I saw was when the sub came on my credit card bill. However, it was £7.96! Seeing I was expecting £9.95 that's fine by me, but I agree with others who have posted that if it doubles, I shall probably cancel. I've been a member since 2006.


wisechild Report 28 Jan 2013 07:18

Yes, 9.95 is what I have always paid, except in (I think)2011 when I paid 7 pounds.
We´ll see what happens when I get my renewal notification which should have come on Friday if Genes stick to their own t&cs & give 28 days notice.


JoyDean Report 27 Jan 2013 22:48

£9.96 for 12 months, which I think is what the "original" members have always paid,

I joined in 2004; last year and the previous year I paid £6. Utility companies would have a problem if they enforced increases of over 100%; their customers would take their custom elsewhere.


Andysmum Report 27 Jan 2013 21:52

Leaving aside the special offer, if you multiply up Wisechild's it comes to £9.96 for 12 months, which I think is what the "original" members have always paid, whereas mine and Jax's come to £15.96 for 12 months, WITH the special offer. Although the 6 month option is crossed out, my renewal email (for 4 Feb) is for 6 months.

The results show on programmes like Strictly Come Dancing come to mind "In no particular order..."

Wisechild appears to have escaped the lottery...for this year!!


jax Report 27 Jan 2013 16:49

Mine is the same as yours Andysmum due to renew 22 Feb

Alan are you looking at subscribe at the top of the page on the line where you sign out? It will only be there if your membership is due to be renewed in the next month, otherwise is will say upgrade if you are a standard member


wisechild Report 27 Jan 2013 16:17

I give up :-S :-S :-S :-S :-S :-S :-S :-S :-S :-S :-S


Alan Report 27 Jan 2013 16:13

Mines Different 12 month plan £1.67 per month

6 month plan £2.50 per month


wisechild Report 27 Jan 2013 16:07

The lunatics have certainly taken over the asylum.
just checked again & mine still says the same thing.
Only difference I can see is that I have been a member since Jan 2007 & you since 2008.
I was signed in both times I looked.


Andysmum Report 27 Jan 2013 15:58

I have just clicked on Subscribe and saw somehing quite different!!

£1.67 per month - 12 month plan

Special offer £1.33 per month.

The 6 month figure of £1.66 was crossed out.

Wisechild, I was still signed in when I looked. Were you pretending to be a new member? If so, then the rates appear to be different for everyone.

I, too, am confused!!


wisechild Report 27 Jan 2013 13:46

Out of interest I clicked on "subscribe" at the top of the page.
Standard subscription 0.83. per month. 12 months plan
Special offer 0.67p per month.
6 months plan 3 pounds per month.
Now I´m more confused than ever, but I have taken a print of the page so that when my renewal date comes up on Feb 22nd I can compare notes & if necessary argue my case.


nameslessone Report 27 Jan 2013 09:59

BK - themsleves.

Remember this time last year - when everyone was asked to be available to Genes for a whole weekend in February................

They sure don't seem to need us now!


TheBlackKnight Report 25 Jan 2013 15:04

You paid the old membership fees for being LOYAL MEMBERS so by the new all pay one price increase GR are basically saying THEY HAVE NO LOYAL MEMBERS left. If that is true who do they have to blame? & why?


VIVinHERTS Report 24 Jan 2013 18:15

Mark, I get intermittent access to my tree!


nameslessone Report 24 Jan 2013 11:22


Nothing can be said until I get my jaw of the floor!!!!!!!!


wisechild Report 24 Jan 2013 07:14

Chris of Wessex has updated her thread with Katie´s latest response.
I´ll say no more. :-0

Mark Elliot Anstruther

Mark Elliot Anstruther Report 23 Jan 2013 19:51

:-( :-( :-(

Mark Elliot Anstruther

Mark Elliot Anstruther Report 23 Jan 2013 19:42

Genes have a cheek to charge anything at present.

I just can't access my tree or anybody else's.

Am I correct to presume that everybody else can get access?