Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

New Scottish Census

New Scottish census records

Do you have Scottish ancestors?

Perhaps you do and you just didn't know! Search our brand new Scottish census records today and discover if you have Scottish roots.

Search Scottish Census

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

fmp image

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

poppycat

poppycat Report 26 Feb 2013 09:14

Has anyone had a problem with Saving Image to Computer

using Prisons Crime and Punishment Records

It continually says Error Accessing Data ....try again later or contact us....which i have ....still waiting to hear. :-|

Researching:
Gurney [ Hertfordshire Bedfordshire Buckinghamshire London Middlesex] Freemantle [Bishops Sutton Southsea HAMPSHIRE] Halsted/Halstead[Portsea hampshire Brighton East SUSSEX] Lower [Brighton Lewe East SUSSEX Broomfeild [Dover Maidstone Aylesford Orpington KENT] Eves [Maidstone Goudhurst KENT] Buttress [ Cork IRELAND Deal Dover Canterbury KENT] Bayden [Deal Kent] Huckstepp [Dover Wye Ashford Hinxhil Of,ChilhamKENT] Kendall/Kendal[Poplar Middlesex Walmer KENT]

poppycat

poppycat Report 27 Feb 2013 13:33

Amokavid

I had similar problems to what you had....i had to keep on re-signing in...seemed to be signed out after viewing ....

My recent problem is annoying though regarding the new release of Crime Prison Records cannot save Images to my Computer.....................just had a reply from the support team & they say a few Customers have repoted the same problem................The details have been passed onto our Applications Team to investigate the issue as we have been unable to replicate the same issue here.

They say to.......In the meantime when downloading the images can you try using the 'disc' icon that is located on the tool bar above where the image is displayed.

I cannot see this disc 'Icon'..............so will have to wait & see if it is rectified.....so annoying we pay good money to use this site & we should be able to view without problems.....we should be given Credits for the inconvenience!

Researching:
Gurney [ Hertfordshire Bedfordshire Buckinghamshire London Middlesex] Freemantle [Bishops Sutton Southsea HAMPSHIRE] Halsted/Halstead[Portsea hampshire Brighton East SUSSEX] Lower [Brighton Lewe East SUSSEX Broomfeild [Dover Maidstone Aylesford Orpington KENT] Eves [Maidstone Goudhurst KENT] Buttress [ Cork IRELAND Deal Dover Canterbury KENT] Bayden [Deal Kent] Huckstepp [Dover Wye Ashford Hinxhil Of,ChilhamKENT] Kendall/Kendal[Poplar Middlesex Walmer KENT]

Shelli

Shelli Report 28 Feb 2013 17:54

I have had similar problems, keeps signing me out and getting error messages. I emailed them and got a similar reply.