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Clarification from GR staff regarding refering to

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ProfilePosted byOptionsPost Date

Rambling Rose

Rambling Rose Report 18 Apr 2013 11:51

nudge because someone's not listening !


JoyDean Report 18 Apr 2013 12:57

tsk at them, Rose :)

Rambling Rose

Rambling Rose Report 18 Apr 2013 13:12

:-D @ Joy


SylviaInCanada Report 18 Apr 2013 16:49

shocked to hear that, RR :-0 ;-)


SylviaInCanada Report 20 Apr 2013 20:39

More posts referencing ancestry seem to have been RR'd today ....................

as RR was told specifically by GR ..............




Caps deliberate!


Rambling Rose

Rambling Rose Report 21 Apr 2013 19:23

nudge again,

Rambling Rose

Rambling Rose Report 22 Apr 2013 15:03

nudge for newbies


SylviaInCanada Report 25 Apr 2013 04:24



TheBlackKnight Report 25 Apr 2013 09:35

I find that a little one sided, as I was on Ancestry the other day talking to another member, telling her that GR keep good marridge records & it's membership choice & what you get for what membership you have at what cost, I have told other members on Ancestry the same thing, never have I been told by Ancestry not to talk of other family history sites or it's competitors.

So are you telling me not to talk about GR on other sites too then? :-0

I only ask as you have to be fair if you want the members to promote GR on other sites then you should allow them to promote sites they are members of on here. After all you only have to go on google enter in Genealogy & you get all the different sites come up any way so you are not stoping anybody from finding anybody so it all seems pointless. Much easyer to allow it & show good will.


Porkie_Pie Report 25 Apr 2013 10:27

TheBlackKnight, Interesting



Community Advisor Report 25 Apr 2013 12:37

Hi everyone,

We realise that this is a topic that has been the cause of much discussion on the boards, and I have been asked to clarify our stance on this. Having discussed this with our Product Manager, reviewed the replies from our customer support team and our T&C’s, I can confirm that we will allow posts containing references to Ancestry and other competitor sites so long as it is not a direct promotion of a special offer or a derogatory comparison.

For example, if you are performing a look up for someone, and the record you have found is available on a family history site other than Genes Reunited, you are fine to reference the site where you found the record. We understand that there are other sites available and that in some instances they will have records that we don’t. We encourage our members to help others and this is one way of doing so.

We will, however, remove references to special offers on other family history websites as technically that is free advertising for competitor brands hosted on our own site.

We will also remove any derogatory comments or comparisons such as ‘The records on Ancestry are far better than the records on Genes Reunited’. We understand that everyone is entitled to their own opinion, however, seen as these are boards hosted and maintained by Genes Reunited, we reserve the right to remove any comments that represent us in a false or negative light.



JoyDean Report 25 Apr 2013 12:44

"For example, if you are performing a look up for someone, and the record you have found is available on a family history site other than Genes Reunited, you are fine to reference the site where you found the record. We understand that there are other sites available and that in some instances they will have records that we don’t. We encourage our members to help others and this is one way of doing so."

- thank you; and this had been accepted by GR in the "WDYTYA Live Requests" board

Rambling Rose

Rambling Rose Report 25 Apr 2013 12:55

Thankyou for your post Natasha.

I hope it will be enough to stop the unpleasantness caused by the member/s who have not so far understood or accepted GR's stated position on the topic and continually threatened to report any mention of other sites :-)

If members did not WANT to be on this site we wouldn't be here!...many of the long serving members could just go elsewhere but it is the strength of the site that members feel comfortable staying to help others long after they have finished their own research and that new and 'seeking' members know that this site is well worth it ( subscription) for the breadth of experience and helpfulness of the members as well as the trees, records etc.

It's win/win if everyone feels this is an interesting and happy site to stay on :-)


Renes Report 26 Apr 2013 08:43

Just so this does not slide off the first page ,,,

for people who have poor memories !


SylviaInCanada Report 26 Apr 2013 16:59

I agree fully with RR's last post


InspectorGreenPen Report 26 Apr 2013 19:12

I really am not sure what purpose is being served by nudging this.

It seems only a handful over 200 members have even read it, so highly likely that it is unlikely to solve what certain members perceive to be a problem..


SylviaInCanada Report 26 Apr 2013 19:30


Reasons why this thread is being nudged

......... because we want to

......... because we hope that people will read it

.......... because we hope that the person or persons who have been constantly RR posts containing the name of another site in a context that is allowed, and even encouraged, by GR, will see it, inwardly digest the information, and stop it.

.......... because the false RR'ing of posts containing the name of a another site has been a very worrying, and upsetting, occurrence for MONTHS

.......... because some of us see a need

.......... because we want to give you something else to object to???????????????


Elaine Report 26 Apr 2013 19:36

I must be thick! I have read this thread through twice,and still don't know what the fuss has been about,or what postings have been removed,cos by the time it comes on here that its been removed,I had missed it in the first place!
Can we please get back to us mere mortals struggling to trace our family trees,and you lovely people helping us?
Every site is different...some are better for looking up one thing,some for other things.
I used to really enjoy reading all the banter on here,but now find some things a little intimidating ,and I'm sorry if I'm the only one...but I don't like it.
When I try to explain to one of the ladies(or gents)that are helping me,where I had found some info,I am half afraid of mentioning another site in case my post disappears,cos I wouldn't know how to appeal and get it reinstated!


GlitterBaby Report 26 Apr 2013 19:42

If this thread stops one member putting pressure on other members to delete their threads because of the mention of Ancestry then Yes this thread should be here and nudged up the board.

Rambling Rose

Rambling Rose Report 26 Apr 2013 19:47


"BT to delete unused email accounts InspectorGreenPen 26 Apr 2013 05:47 PM
by InspectorGreenPen 62 11 "

Nothing to do with Genealogy, nothing to do with GR, very few views and posts, but I have not come on your thread to carp about it IGP, do me the courtesy of not coming on this one unless you have something useful to add.

edited to replace the word 'decency' with 'courtesy' which is more appropriate.