Genealogy Chat

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The British Newspaper Archive

British Newspaper Archive

Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?

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ProfilePosted byOptionsPost Date

SylviaInCanada

SylviaInCanada Report 20 Feb 2014 23:15

:-D :-D

Reggie

Reggie Report 20 Feb 2014 23:08


That would have been the SENSIBLE thing to do........therefore it hasn't happened

GlitterBaby

GlitterBaby Report 20 Feb 2014 22:58

Well I think I must be missing something here as the old posts on the WDYTYA Live Requests do not appear to be marked as answered. This is pointless as members can add posts to threads marked as answered. Surely it would have been better not to have brought them back again and started with a fresh board.

MarieCeleste

MarieCeleste Report 20 Feb 2014 22:21

It would also help if the team practised what they preached in their own guidelines and

a) gathered as much relevant information as possible to assist us answering the queries

b) stayed around to give feedback or further information when requested.

SylviaInCanada

SylviaInCanada Report 20 Feb 2014 21:53

certainly not much action!


and some unthinking members have replied on last year's messages ................... ;-)

jax

jax Report 20 Feb 2014 19:31

There seems to be three new requests for this year up until 12.15 then it looks like they shut up shop and went home :-)

wisechild

wisechild Report 20 Feb 2014 17:22

No sign of last years look ups being deleted & so far (5.20 pm ) no new requests from this year.
What´s going on ?. Have there been no takers at the stand?

GlitterBaby

GlitterBaby Report 20 Feb 2014 16:15

WDYTYA Live Requests

Did the Team really mean to drag up the old requests ?

Joy Kentish Maid

Joy Kentish Maid Report 19 Feb 2014 14:13

Thank you, Hannah.

I doubt that many international members of this site will be at WDYTYA.

Will the Team's information be reinstated? I noticed that many people found it interesting to read about the Team; in fact, concern was expressed about the Team when the information disappeared not long ago.

Thank you.


Hannah

Hannah Advisor Report 19 Feb 2014 13:56

Hello Joy Kentish Maid. The Genes Reunited Team members monitor all community boards. Although we do not currently have a Team page on the website, the team will be at Who Do You Think You Are? Live this week on stand 631!

Hi GlitterBaby. We will be posting information about our dedicated WDYTYA requests board today. We plan to leave last year’s posts, marked as answered, on the board as fantastic examples of the help that our members can offer.

Speak soon

Hannah

GlitterBaby

GlitterBaby Report 18 Feb 2014 21:14

Have the Team put any measures in place to stop any of the old threads on WDYTYA Live Requests getting new posts ?

When is the Team officially going to ask members for their help ?

Joy Kentish Maid

Joy Kentish Maid Report 18 Feb 2014 20:12

I may have missed a response to my post:

29 Jan 2014 21:06
Thank you, Shelley, for the reassurance about the Team.

Following your statement that Hannah will be monitoring the Genealogy Chat board moving forward, will other members of the Team be monitoring other boards?
And will the Team's information be reinstated?

Thank you.

jax

jax Report 18 Feb 2014 17:01

I have had a post reported and removed from this thread....where is my email explaining why?

Because as far as I was aware there was nothing wrong with it

http://www.genesreunited.co.uk/boards/board/living_relatives/thread/1337508?page=0


Edit - Don't worry the poster has deleted her thread now

Janet

Janet Report 18 Feb 2014 16:34

Hi Hannah

I have sent my query to support, but had assumed that as it had affected more than one or two trees it wasn't an individual account problem

they are working on it now

janet

Hannah

Hannah Advisor Report 18 Feb 2014 10:34

Hello Everyone

Our apologies for the recent delay in responding - it seems a technical fault prevented some messages reaching our support team last week. This was resolved yesterday and is now being closely monitored.

OneFootInTheGrave and Janet - I'm afraid that only our support team at support@genesreunited.co.uk are able to investigate individual account problems, so please do send them more information and they will be able to look into for you.

Kind regards

Hannah

Janet

Janet Report 16 Feb 2014 10:38

Had to look that one up

http://en.wikipedia.org/wiki/Fred_Karno

yes !

Alan

Alan Report 16 Feb 2014 10:08

Fred Karno's Army comes to mind.

Janet

Janet Report 16 Feb 2014 09:32

One foot in the grave

I have just checked a couple of entries on my tree after reading your post and my own parent's and grand parents' marriages are now showing a year (which is wrong) and a place (Cardiff) which is also horribly wrong

Oh and my own date of birth has been deleted to leave just the year? am I not allowed to put my own date of birth in any more ?

so has this been sorted or not (obviously not)

what's being done please?

Jan

GlitterBaby

GlitterBaby Report 15 Feb 2014 21:31

But there is a difference between a complaint and a reported thread

KenSE

KenSE Report 15 Feb 2014 21:24

The T&Cs state, in section 19, that replies to complaints will be within 4 working days.