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Community Manager

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ProfilePosted byOptionsPost Date

Community Manager

Community Manager Advisor Report 2 Dec 2013 12:29

Hi GlitterBaby,

The previous post was from me.


GlitterBaby Report 2 Dec 2013 12:23

So still no sign of our Community Manager :-S


MargaretM Report 2 Dec 2013 12:03

May I ask how much this company pays for all of the free advertising on Genes Reunited?


Genes Advisor Report 2 Dec 2013 11:28

Hello all -

We do have a recommended tree printing service, My History, where Genes Reunited customers receive 10% discount on printing services


GlitterBaby Report 29 Nov 2013 13:45

Is our new Community Manager off sick, on holiday, got the sack or just not bothered with this site



GlitterBaby Report 27 Nov 2013 13:11

If members contact the Team about old lookup threads can they be flagged as closed and not deleted as the info on them can be useful

Here is another one that obviously is no longer being used by the original poster


GlitterBaby Report 25 Nov 2013 19:58

Certainly does not and I will continue to do so.


SylviaInCanada Report 25 Nov 2013 19:26


that doesn't prevent us from pm'ing though :-D


GlitterBaby Report 25 Nov 2013 17:23

A big thank you to Rachel at GR for answering my question about tree printing companies.

BUT I was told this would get passed to our Community Manager to answer - who has not been seen on this site for two weeks - obviously having a late holiday.

In case anyone is wondering we are not allowed to post the website addy for a well known couple who do a fabulous job for the members of this site which I think is a disgrace.


GlitterBaby Report 25 Nov 2013 12:31

Oh dear the Team need further training to at least read their messages before they reply.

I asked about the family tree companies and was getting nowhere. So sent a reply to a message received from the Team on the 8th. Got this reply this morning:

"Thanks for your email. I am truly sorry for the length of time it is taking for our technical team to look into this problem.

At this stage, I am unable to say how long it is likely to be before we receive a response from our technical team, but please be assured that they are working through all the queries they have as quickly as possible"



GlitterBaby Report 22 Nov 2013 14:06

Complete and utter waste of time posting anything on this thread

Could I please have an answer to my posts of the 8th November 2013


GlitterBaby Report 19 Nov 2013 11:50

Very disappointed.

I reported a thread yesterday at 17:57. But as yet no reply from the Team about it.


SylviaInCanada Report 18 Nov 2013 01:36

:-) :-) :-) :-) :-) :-)


Sally Report 15 Nov 2013 20:38

:-D :-D :-D :-D :-D :-D :-D :-D :-D

sally w <3


GlitterBaby Report 15 Nov 2013 18:26

Oh dear - one appearance in a week and does not bother to look at this thread.

I suggest the new Community Manager adds this to My Watched Threads - which is shown on left hand side of page under Tools.


GlitterBaby Report 15 Nov 2013 13:35

Nudge, nudge, ;-) ;-)


GlitterBaby Report 14 Nov 2013 18:43

Something else for the Team to investigate


Susan Report 14 Nov 2013 09:15

They must be doing something as I have now got my Smiley face back just appeared out of nowhere :-D

I have just checked and my Compatibility mode seems to be working again

Thank You Shelley :-)



GlitterBaby Report 13 Nov 2013 18:21

Hopefully all the staff are on training courses today ;-)


GlitterBaby Report 11 Nov 2013 12:55

How often is our new Community Manager going to be putting in an appearance ?