Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Can't change email address details

ProfilePosted byOptionsPost Date

Marion

Marion Report 6 Jul 2014 22:22

I am having trouble changing my email address on GR. I fill in the required details and click "save". Then get a message to say updated failed Cannot verify your password.
My password changes but not my email address. Don't know how to solve this. Any help appreciated. I've tried numerous times and I'm about to throw my tablet out of the window!!
Thanks all
Marion

Andysmum

Andysmum Report 6 Jul 2014 22:50

Contact [email protected] and get them to sort it for you.

Thelma

Thelma Report 7 Jul 2014 12:54

This may work.
Try and sign in to another Genes site:-
From bottom of this page.
Genes Reunited Australia

Genes Reunited New Zealand

Genes Reunited South Africa
If you can sign in then your password is correct.
If you cannot sign in there should be an option to receive your password by Email