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CD/RW Drive

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ProfilePosted byOptionsPost Date

skwirrel 1

skwirrel 1 Report 16 Jun 2008 18:48

I didn't think I was getting back on the net then.

Ok, did that and when it restarted it said found new hardware and then installed new hardware and it was my rom

skwirrel 1

skwirrel 1 Report 16 Jun 2008 18:25

ok will try that

eRRolSheep

eRRolSheep Report 16 Jun 2008 18:23

ok there doesn't seem to be an updated driver for that machine on the Acer site so we'll uninstall and reinstall now

On the Driver tab click on Uninstall and then you will need to reboot your machine.

skwirrel 1

skwirrel 1 Report 16 Jun 2008 18:22

I have no other documents except that receipt I have said about - is that enough to go on Errol

Surf

Surf Report 16 Jun 2008 18:21

ok lady

keep your fur on
lol
wheres my minder

eRRolSheep

eRRolSheep Report 16 Jun 2008 18:20

I didn't like to mention that, Gill! lol

eRRolSheep

eRRolSheep Report 16 Jun 2008 18:18

The drive was removed for cleaning at some point which would suggest the possibility of a loose connector but you would be more likely to have a total malfunction if that was the case.
The digital CD playback option would surely mean that it would never have worked though.
I just want to see if Acer have a driver before I uninstall/reinstall.
I agree about the generic driver from the cache list.
Cheers Surfmonkey

skwirrel 1

skwirrel 1 Report 16 Jun 2008 18:17

and surfmonkey I am a she. lol

skwirrel 1

skwirrel 1 Report 16 Jun 2008 18:16

All I have on the receipt is acer power m8 micro tower pc

there is nothing on the computer itself.

Surf

Surf Report 16 Jun 2008 18:13

if you get him to remove device in device manager
if a driver is currupyt it will reinstall windows driver on reboot looks like hes using win xp driver from driver cacha anyways

also has he move pc atall ribon cable could be loose or faulty he could try other ide port

i wouold go for the remove option first in device manager
also in cdrw propertise he could try untick digital cd playback it can cause problems with some cd`s

eRRolSheep

eRRolSheep Report 16 Jun 2008 18:08

It wouldn't update the driver so I'll do it the opposite way round Surfmonkey.
It's possible that the driver has become corrupted but rather than use a drive specific one it should be ok with the generic Windows driver.

Surf

Surf Report 16 Jun 2008 18:05

no luck yet then

skwirrel 1

skwirrel 1 Report 16 Jun 2008 18:05

It may take a few minutes to get if it is on the back of puter as it is in hard to get at place.

eRRolSheep

eRRolSheep Report 16 Jun 2008 18:01

What is the model name and number of the actual computer?
I'll see if I can do this a different way.

skwirrel 1

skwirrel 1 Report 16 Jun 2008 17:59

It came with computer as a desktop with cdrw/dvd rom

eRRolSheep

eRRolSheep Report 16 Jun 2008 17:57

LG is the manufacturer.
Did it come with the computer or have you added it since?

skwirrel 1

skwirrel 1 Report 16 Jun 2008 17:56

I don't know what LG DVD is

but it is in a desktop.

eRRolSheep

eRRolSheep Report 16 Jun 2008 17:55

Is it an LG DVD writer?
Is it a desktop or laptop?

skwirrel 1

skwirrel 1 Report 16 Jun 2008 17:52

It's an Acer Computer

HL-DT-ST-RW/DVD GCC-4522B

eRRolSheep

eRRolSheep Report 16 Jun 2008 17:49

ok, I asked you earlier to write down the exact make and model as listed under Device Manager. What is it please?