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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Do you have Scottish ancestors?

Perhaps you do and you just didn't know! Search our brand new Scottish census records today and discover if you have Scottish roots.

Search Scottish Census

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Profile	Posted by	Options	Post Date
Member Since: November 2007 Posts: 2,241 Send Message	skwirrel 1	Report	16 Jun 2008 18:48
	I didn't think I was getting back on the net then. Ok, did that and when it restarted it said found new hardware and then installed new hardware and it was my rom
Member Since: November 2007 Posts: 2,241 Send Message	skwirrel 1	Report	16 Jun 2008 18:25
	ok will try that
Member Since: April 2005 Posts: 7,232 Send Message	ErrolSheep	Report	16 Jun 2008 18:23
Member Since: April 2005 Posts: 7,232 Send Message	ok there doesn't seem to be an updated driver for that machine on the Acer site so we'll uninstall and reinstall now On the Driver tab click on Uninstall and then you will need to reboot your machine.
Member Since: November 2007 Posts: 2,241 Send Message	skwirrel 1	Report	16 Jun 2008 18:22
	I have no other documents except that receipt I have said about - is that enough to go on Errol
Member Since: December 2004 Posts: 1,113 Send Message	Surf	Report	16 Jun 2008 18:21
	ok lady keep your fur on lol wheres my minder
Member Since: April 2005 Posts: 7,232 Send Message	ErrolSheep	Report	16 Jun 2008 18:20
Member Since: April 2005 Posts: 7,232 Send Message	I didn't like to mention that, Gill! lol
Member Since: April 2005 Posts: 7,232 Send Message	ErrolSheep	Report	16 Jun 2008 18:18
Member Since: April 2005 Posts: 7,232 Send Message	The drive was removed for cleaning at some point which would suggest the possibility of a loose connector but you would be more likely to have a total malfunction if that was the case. The digital CD playback option would surely mean that it would never have worked though. I just want to see if Acer have a driver before I uninstall/reinstall. I agree about the generic driver from the cache list. Cheers Surfmonkey
Member Since: November 2007 Posts: 2,241 Send Message	skwirrel 1	Report	16 Jun 2008 18:17
	and surfmonkey I am a she. lol
Member Since: November 2007 Posts: 2,241 Send Message	skwirrel 1	Report	16 Jun 2008 18:16
	All I have on the receipt is acer power m8 micro tower pc there is nothing on the computer itself.
Member Since: December 2004 Posts: 1,113 Send Message	Surf	Report	16 Jun 2008 18:13
	if you get him to remove device in device manager if a driver is currupyt it will reinstall windows driver on reboot looks like hes using win xp driver from driver cacha anyways also has he move pc atall ribon cable could be loose or faulty he could try other ide port i wouold go for the remove option first in device manager also in cdrw propertise he could try untick digital cd playback it can cause problems with some cd`s
Member Since: April 2005 Posts: 7,232 Send Message	ErrolSheep	Report	16 Jun 2008 18:08
Member Since: April 2005 Posts: 7,232 Send Message	It wouldn't update the driver so I'll do it the opposite way round Surfmonkey. It's possible that the driver has become corrupted but rather than use a drive specific one it should be ok with the generic Windows driver.
Member Since: December 2004 Posts: 1,113 Send Message	Surf	Report	16 Jun 2008 18:05
	no luck yet then
Member Since: November 2007 Posts: 2,241 Send Message	skwirrel 1	Report	16 Jun 2008 18:05
	It may take a few minutes to get if it is on the back of puter as it is in hard to get at place.
Member Since: April 2005 Posts: 7,232 Send Message	ErrolSheep	Report	16 Jun 2008 18:01
Member Since: April 2005 Posts: 7,232 Send Message	What is the model name and number of the actual computer? I'll see if I can do this a different way.
Member Since: November 2007 Posts: 2,241 Send Message	skwirrel 1	Report	16 Jun 2008 17:59
	It came with computer as a desktop with cdrw/dvd rom
Member Since: April 2005 Posts: 7,232 Send Message	ErrolSheep	Report	16 Jun 2008 17:57
Member Since: April 2005 Posts: 7,232 Send Message	LG is the manufacturer. Did it come with the computer or have you added it since?
Member Since: November 2007 Posts: 2,241 Send Message	skwirrel 1	Report	16 Jun 2008 17:56
	I don't know what LG DVD is but it is in a desktop.
Member Since: April 2005 Posts: 7,232 Send Message	ErrolSheep	Report	16 Jun 2008 17:55
Member Since: April 2005 Posts: 7,232 Send Message	Is it an LG DVD writer? Is it a desktop or laptop?
Member Since: November 2007 Posts: 2,241 Send Message	skwirrel 1	Report	16 Jun 2008 17:52
	It's an Acer Computer HL-DT-ST-RW/DVD GCC-4522B
Member Since: April 2005 Posts: 7,232 Send Message	ErrolSheep	Report	16 Jun 2008 17:49
Member Since: April 2005 Posts: 7,232 Send Message	ok, I asked you earlier to write down the exact make and model as listed under Device Manager. What is it please?

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Top tip - using the Genes Reunited community

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