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HELP- AVG Free Edition wont update!!!!

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ProfilePosted byOptionsPost Date

Devon Dweller

Devon Dweller Report 3 Jul 2008 15:16

Maybe youve freed it up for the rest of us then Keith lol

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 3 Jul 2008 15:15

Thanks Keith,

Wonder why ours is not upading then, mine is as I said the free one as well. Will leave it for a while and try again later.

Betty

KeithInFujairah

KeithInFujairah Report 3 Jul 2008 15:13

Yes I have got AVG 8 free version, and did not realise it was updating, probably taken about 15-20 minutes to download if it started when I turned on.

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 3 Jul 2008 15:11

Hi Keith,

You have managed to update yours then? Is yours the free version?

Betty

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 3 Jul 2008 15:10

Hi Peter,

Yes I am just leaving mine just now to see what happens later, I have run a scan and everythings is ok apart from the updates that is.

Betty

KeithInFujairah

KeithInFujairah Report 3 Jul 2008 15:09

Wow, just updating mine now and it is a BIG update, 33.9 Mb, that is a big file so will take a long while to download

Just gone up to 39.7 Mb!!!!!

Devon Dweller

Devon Dweller Report 3 Jul 2008 15:08

yes it has Betty
I updated first thing this morning and it was fine but always check in the afternoon too....I wish I hadn't bothered today though

InspectorGreenPen

InspectorGreenPen Report 3 Jul 2008 15:07

It appears from the Grisoft website that there are three versions available.

AVG Free, which has Anti-virus and Anti-Spyware protection

AVG Anti-Virus Pro which is supposed to provide additional on-line protection and free tech support

AVG Internet Security which also has a firewall and anti spam options

Details on this web page.

http://free.avg.com/ww.download-avg-anti-virus-free-edition

Updating seems to timeout, hence the error message, so there is probably a problem with the grisoft site. I would leave alone and try again later.

AnninGlos

AnninGlos Report 3 Jul 2008 15:07

Think it is them, mine wouldn't connect to the update.

It is telling me that the connection with the update server failed and also says component error you may not be protected, even though it said it was up to date before.

ann
Glos

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 3 Jul 2008 15:06

Hi Devon Dweller,

Has your icon at the bottom of your screen changed to black instead of yellow,blue, green and red?

Betty

Devon Dweller

Devon Dweller Report 3 Jul 2008 15:02

It's telling me that the component file is missing....so it is them and not us

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 3 Jul 2008 14:59

Hi Mo,

We have AVG 8 I think it is when they stopped the AVG 7.5 you could download the newer version free, which I did. Up until now everything has been fine.

Betty

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 3 Jul 2008 14:45

Hi Libby,

I have no idea what this update failed. @update_result_missing_ctf. means either.

Betty

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 3 Jul 2008 14:42

Hi MGHS,

No I am not at the Panic stage yet!! Run a scan and it says system is ok, just wont update, will try again later.

No I still haven't seen any butterflies or bees yet.

Betty

Libby

Libby Report 3 Jul 2008 14:41

Scan completed. Tried update again, another failure, reason given this time though: update failed. @update_result_missing_ctf.

No idea what this means

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 3 Jul 2008 14:32

Devon Dweller,

Mine was updated every day as well, it was automatic update just today its not working.

I downloaded my free as well!!

Betty

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 3 Jul 2008 14:29

My AVG Icon at the bottom of the screen is black with a red mark in the middle so it is not working properly at all, still running scan though.

Betty

Devon Dweller

Devon Dweller Report 3 Jul 2008 14:27

Pay?? I downloaded it free and it's updated every day for the last month without any problems. Im sure its just a technical hitch.

Devon Dweller

Devon Dweller Report 3 Jul 2008 14:25

They must be having server problems because mine just failed to update........maybe they have a virus lol

Roxanne

Roxanne Report 3 Jul 2008 14:24

I did keep getting a message last week to say something was happening after the 27th June,but I cant remember what it said.
I should have taken notice:-((