General Chat

what the hells happening with g/r site it keeps freezing on me it,s not my computer it, s about time g/r sorted it or else people will say stuff em it,s about time they sorted it painterman

Contact Gr they dont think there is a problem. This is what they said to me.

Dear Jane,

Thank you for bringing this to our attention.

I have just tested this and have been unable to recreate this problem.
If the error persists, I would be grateful if you would let me know which operating system and browser (and version of that browser) that you are using to access the site in order that I may attempt to recreate this issue and further investigate for you. If you could also give me step-by-step details of what is happening when you try to do this, then that'd be really helpful.

Many thanks in advance of your co-operation.

Best regards,


Alex Brett
Genes Reunited Support Team

Painterman........I think that a lot of us have switched to useing www.genesreunited.co.za .This way we are avoiding the freezing and the added bonus of it goes much faster.

Hope this helps : )

thank you amanda and jane it a flippng pain i used to use co.au but lost the link when my computer crashed i cant get it now painterman

You welcome Painterman : )

I've changed to this one ( n.z. ) on my favorites ,everything works so much quicker .

I changed yesterday to GR .co.za. and so far it has been fine.Can someone tell me what the z.a means?

Helen

I believe z.a is South Africa

Jane

Steven

To contact them you have to click on help tab at top right hadside of page. Then click on feedback which will be near the bottom left had side then follow the links.

jane

G.R. have put up an apology........apparently it was an advert that was causing the problem.

well there reply to me today was,my mac computer.... the server safari isnt accepting gr funny been on a month with it.. so told them i went on my other one a acer and that kept crashing to... told them not to insult us .. as there is quite a lot of people having the same problems... waiting a reply maybe in a few days.....

Hi everyone

GR have put an apology up on Gen board, have checked yet there isn't one on Chat.

Mine's been crashing since Friday, I use Firefox which they say we should use, crashed again twice today. Have been using links from lovely peeps, yet still no luck.

xxx Shimmer xxx