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Does this new design contravene disbility legislat

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ProfilePosted byOptionsPost Date


SylviaInCanada Report 10 Dec 2008 19:50

I have just switched on to the site (I live in Canada), and am horrified by the changes!!!

I have sent them an email through Contact Us (down at the bottom of the page)

..... I suggest that everyone who doesn't like these changes also contacts GR and lets them know what we think.

There is no point in just complaining on the boards, because they don't read the boards!!!

As far as the flashing ads are concerned:---

Go into your security system and click on Ad Blocker

I have Norton, and the sequence is

Norton Internet
Norton Antispam
Status and Settings
Ad Blocker ......... make sure you click ON
Pop Up Blocker ....... click ON

I have these on all the time, and I never see the ads that everyone complains about!!


Jean (Monmouth)

Jean (Monmouth) Report 10 Dec 2008 19:54

This is the worst site I have ever come across, and sooooo slow! Not worth paying for in my opinion.


Malibu Report 10 Dec 2008 21:55

Just signed in.....omg !!!! have we got christmas elves at work here or what !!!!???

Did GR put up a warning of changes ??? if they did I missed it lol !!

Not too sure about this, they say if it ain't broke don't fix it !!!??
Decor a bit naff....not keen on the flock it's Christmas a tree, a few lights perhaps make it a little more cheery ???


Not very good on the eyes...... I know should have gone to spec savers lol !!! I did waste of time !!


nameslessone Report 10 Dec 2008 22:14

I'm just off to bed, and thought I'd let you know the screen is much better at night with the curtains closed and the light on. also I've now increased the print size so am no longer constantly being reminded that I should be doing the housework!


ChrisofWessex Report 10 Dec 2008 22:48

I too, have varifocals and find that although only been on here a short time am squinting to read the page - not good at all. Everything to one side the cellit ad jumping around - at the moment very doubtful if I shall renew in January.


SilverLady Report 10 Dec 2008 22:56

I have also sent a message to GR as I am finding it difficult to read the print and have a headache with it.
I am all for progress but this is quite literally making me feel sick.


maxiMary Report 10 Dec 2008 23:02

I've got difficulty reading also, too much similar colour my eyes are watering from strain trying to read. The flashing ads drive me crazy. If I try to copy onto a B&W printer the letters are very faint, need to be dark for copying and faxing. letters are too small, colour is too similar, each posting seems to run into the next one, not spaced well enough or the heading isn't well enough defined. I wear tri-focals and usually manage well on the computer or with written work. This is upsetting, I'm wishing my sub didn't have 13 months to go, won't use this much. I'm concerned also for some people, for whom some of the threads are a lifeline, if they aren't clear and easy to read will that thread be cut from their regular use?


bridan Report 10 Dec 2008 23:03

The adverts on the now larger side space is doing my head in.! As for the "moving" ones, Grrrrrrrrrr.
Defo. will not be staying with G.R. now.
Lou Lou

Elizabeth A

Elizabeth A Report 10 Dec 2008 23:22



Brian(i) Report 11 Dec 2008 00:02

Why are we changing our systems to .......(help! words again, anybody?)


Malibu Report 11 Dec 2008 00:43

Family tree not so bad......but the rest reminds me of the benefit forms.....have now put main light out...desk lamp on slightly better....still don't like the decor very drab and uninviting...not the place to spend any length of time no more...soooooooo sad.....shame members can't brighten it up a bit...after all said 'n' done it is us who make this site what it is !!!!????



Yuli Report 11 Dec 2008 01:29

Well I have had to type this into notepad because the pevious message was wiped out by the preview button.

I have logged on several times today to see if I can get used to the new colours and design. I wondered if I was being too fussy.

I am not. Although I am not getting the adds that are driving some of you mad, the great expanse of white where the adds should be are too bright and are causing me a problem.

The wall paper is likewise causing a problem. I can't view the tree for more than 2 minutes and the diagonal lines on the details part of the screen are also giving me a problem. The combination of things are likely to trigger a migraine in my particular case.

I can't log on to a site that I know is going to make me ill. That's just insane. I will check back in a few days to see if things have calmed down.

I note in one of the messages that the support team are running the old system in parallel. Can I have a go on it?

I shall miss GR dreadfully if I have to leave.


Huia Report 11 Dec 2008 03:46

I will also miss GR. I am due for renewal soon and will renew but for just one more year to give me time to find a better site. I do have a tree on my heritage. I dont think it has the message boards though and doesnt provide hot matches. People have to actively search and send a message to the tree owner. Perhaps that is an advantage.
I am on several MSN sites but they are closing in Feb so dont know what the new sites will be like.
I will also be asking my relatives and friends on GR for their email addies so we can keep in touch when I finally leave GR, if they do not do any genuine improvements.

Huia with a headache.

Jean (Monmouth)

Jean (Monmouth) Report 13 Dec 2008 14:49

I sent an e-mail to contactsabout the changes. The reply was that there is no way to go back to the old site and the changes are here to stay. Does anyone know of a site where we can all keep in contact? I shall miss you all like crazy, but my eyes are watering after 10 mins of this, and cannot imagine I will be here often. Never managed to get Gedcom to save to my computer. Will have to spend time trying to copy my tree to save the work.


Diana Report 15 Dec 2008 19:33

I'm finding it a nightmare too. Acres of empty blue-green space and the text boxes are so small you can't look at more than a couple of lines at a time. If you've more than 3 or 4 siblings in a generation you're endlessly scrolling from side to side until your eyes cross.

Why does it all have to be so spread out?? Before you could look at a person and see all the salient facts in one look at the screen. Now it's up and down, side to side until your head aches.

And as for anyone who has difficulty with certain colours - well it must be just about totally illegible. I do hope our subs didn't go to pay vast sums to consultants to come up with this horror show.


**chrispy** Report 15 Dec 2008 22:20

I hate the new layout. I am trying to read everyones posting with aHORRIBLE whizzing advert for transport direct info distracting me. It makes me feel sick and unsettled.
Now its changed to T mobile. Somehow the advert colours are in your face and its full of fast jerky movement. Not right at all. I can't look anymore.
After it changed to NHS direct I couldn't bear anymore and e mailed GR to say how horrible it is. I get a lot of migranes and have to be careful so now I cannot look at the screen for long. What a nighmare.


Elizabeth Report 15 Dec 2008 22:53

This new design is madness, it's design for designs sake, why on earth couldn't they leave it as it was, clean pages, clear text, directions that work, and no false trails.

I have complained but have been told more or less "like it or lump it". Can't check off hot matches by keying newest and just going down the list either. What a waste of OUR money.


Harpstrings Report 15 Dec 2008 23:07

Jean - I am like you would leave the site but would miss all the people dreadfully.

Perhaps if someone who knew how to set up such sites could set up a site for us to chat on! lol

Tina xxx


TheBlackKnight Report 16 Dec 2008 00:05

This New change on this site makes people ill. GR won't do anything about it, and if you contact them with your view, they just send a prewritten copout reply.
I know of a new site you can try if you like too. PM me if you would like more info.


Stevie Report 16 Dec 2008 01:15

To all recent additions of finding problems with the new site. There are a few ways of changing the colour & text set up. The most popular suggested by SueM is to download & install firefox on your desk top, with this the only site attached to it.
You can then change colour settings etc to make this site easier to read, without compromising other sites you visit. Please search for her solution as this has helped many people here.

People here have sent a number of messages to GR, regarding people with sight disabilities. But so far they seem to remain silent.