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Data Input Problem On Genes
Profile | Posted by | Options | Post Date |
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Mark | Report | 28 Aug 2011 00:31 |
Is anybody else experiencing problems inputting new data into their trees. t is not allowing me to add ............. |
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Cath2010 | Report | 28 Aug 2011 07:42 |
I have had a message come up a few times which says something like "a fatal error has occurred, contact support staff and tell them what you were doing". But usually when I check back the data has been added to my tree. |
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Researching: |
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SpanishEyes | Report | 28 Aug 2011 07:51 |
I am having the same message snd outcome as Cath. |
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Researching: |
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Mark | Report | 28 Aug 2011 12:24 |
Still happening - had put in a first name and surname as unknown - now that i know the persons surname it will still not let me enter it |
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InspectorGreenPen | Report | 28 Aug 2011 14:15 |
As Estelle has mentioned previously, it is better to report the details to Support, rather than keep posting on the Suggestions board. I know that Phil Moir has been picking up on some problems but this isn't his role and as the Support Staff rarely read the boards they are not always aware of the issues.. |