General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Electoral Rolls

Looking for living relatives?

Search our UK Electoral Rolls (2002-2013) and find your living relatives today.

Search Electoral Rolls

New electoral roll records

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

On GR/FB.............an apology.

ProfilePosted byOptionsPost Date

MR_MAGOO

MR_MAGOO Report 3 Mar 2012 20:46


Genes Reunited

Hi all, really sorry for the errors you have been experiencing on the site. Can you please send an email to support@genesreunited.co.uk detailing the problems you are facing and this will be looked into as soon as possible. Many thanks

Wend

Wend Report 3 Mar 2012 20:51

*Yawns . . . . .

Edit - not at you Mr. Magoo ;-)

JoyBoroAngel

JoyBoroAngel Report 3 Mar 2012 20:51

Phil is doing his best to sort the problems out

it just taking a while longer than exspected

supercrutch

supercrutch Report 3 Mar 2012 21:12

I don't have the will to type them all out :-P

Sue

DIZZI

DIZZI Report 3 Mar 2012 21:16

I HAVE BEEN TRYING BUT AS SOON AS I SEND ITS REJECTED

Wend

Wend Report 3 Mar 2012 21:16

Better get a solicitor Sue, double quick - sh*t it's Sunday tomorrow :-(

Well, I think it is :-S :-S :-S

MR_MAGOO

MR_MAGOO Report 3 Mar 2012 21:17

Put your hand over your mouth when you yawn Wend.

Wave your crutch at them Sue.

Lynski

Lynski Report 3 Mar 2012 21:24

I sent a message to Genes Support on 12th December 2011 and it is still in my Sent Items - unopened!

Joy Kentish Maid

Joy Kentish Maid Report 3 Mar 2012 21:36

Genes reunited have received many emails from me.

I think that IGP has summed up the problem very well in his most recent post in here:
http://www.genesreunited.co.za/boards.page/board/suggestions/thread/1291446?d=desc
which, I think, basically is that the site's servers are unable to cope with the size of the database.

AnninGlos

AnninGlos Report 3 Mar 2012 22:29

Already send a message and got the usual, it is your browser message back.

Joy Kentish Maid

Joy Kentish Maid Report 4 Mar 2012 19:32

I hope that whoever is experiencing problems with this site does send an email to Genes Reunited in order that the staff are aware of the occurrences.

Kay????

Kay???? Report 4 Mar 2012 19:35


its no good on FB,,,,,,,some of us dont use FB....... :-|

Joy Kentish Maid

Joy Kentish Maid Report 4 Mar 2012 23:20

:-|

DIZZI

DIZZI Report 5 Mar 2012 07:05

5 DAYS ITS TAKEN TO GET ON HERE AND INPOSSIBLE TO CONTACT CUSTOMER SUPPORT BECAUSE I COULDNT LOGG ON,
TRYED ALL
OTHER WAYS KEPT SAYING ERROR OR EMAIL UNKNOWN
OR JUST NOTHING AT ALL

ChrisofWessex

ChrisofWessex Report 5 Mar 2012 12:52

Not on FB either.