General Chat

Second email sent to GR

"2nd response because I have looked again, the pale green for topic heading and poster names against white is totally useless, SO hard on the eyes, I for one will not be able to cope with it..how did someone think this was suitable? are they under 30 with perfect vision?...or like the majority of your members the wrong side of 50!

I despair, I really do, there are so many things that could be done to improve the site, fixing the 'advanced search' facility, ( for eg when I search for a specific term the thread that it is on is listed three or four times!)fixing the problem of deleted posts showing up in 'my threads'.....actually LISTENING and ACKNOWLEDGING the comments on the suggestion board would have been a start rather than tinkering with things that people were content with..it seems no matter what anyone says GR goes their own sweet way.

Really disappointing .

Rambling Rose "

might be off for a holiday soon ;-)

"so we are hoping that most bugs have been picked up."

Frankly, Estelle, members of GR surely EXPECT bugs - ALL of 'em - to be sorted by now if you have been "live for quite a while."

The way GR take their members for granted using them as guinea pigs is appalling, to say the least.

With so many items that ''weren't broke" and now DO need fixing, GR is way behind.
How many of you ARE actually available and working behind the scenes?

Forgetting the tree, one of the priorities (for me) is to sort the deleted list. Haven't a clue which threads I have deleted and those I haven't.

Respectfully, FINGERS OUT, please, and get this site sorted!!

If this was in the USA I can assure you GR would have folded years ago.

Thank you for the use of your thread, Roy.

Barry

AND I can't open messages, one of which is showing as unopened , that I read 2 hours ago...

Feedback sent Estelle!

"Who on earth thought that pale green 'topic' text against white was suitable? or the black 'body of the thread' text against a white background instead of the shade it is currently? It is very hard on the eyes, especially for those with sight problems.

Other than that there really isn't a lot of change is there? Is this really worth all the aggravation to change what wasn't broken in the first place? The advanced search is no better, and that really needs fixing! "

Haven't got time at the moment to check out the rest, but what a waste of time if this is the extent of the 'improvements'.

I agree Rose, I cannot be doing with all this white....will need sunglasses

I just tried sending feedback and a message to you Estelle but i just get the error message on hear and on the makeover beta site

Roy

Hi Rose, if you have feedback from the email you received please send it to [email protected].
Kind regards,
Estelle

Never mind the tree.... the text is against white background on the boards and is hard on the eyes imo, ..which I shall be sharing with gr. i KNOW NOT EVERYONE HAS PROBLEMS WITH THEIR EYES BUT i DO. sorry I also have a problem with my fingers and the caps lock key lol

Hi everyone, the new tree has been fully tested, and it has been live for quite a while, so we are hoping that most bugs have been picked up. However, if you do come across anything then please send details of the problem you are having to our customer support team - [email protected]. They will be more than happy to help you.
Kind regards,
Estelle

What's happening? i have logged in to the makeover beta site and the old tree is still available on this ?

Roy

woooahhh I just had an email to view the new layout :-0 :-0 :-0

Check your email

GR have sent emails inviting members to look at the site makeover

And now i keep getting the dreded error messages

Roy

Just reading through faults over the last couple of days and wonder if you spotted a fault such as a misplaced relative and have a substantial tree how long would it take to check your entire tree and rectify the faults?

Roy

Edit, Regardless of whether anyone likes the new tree or hates it.

we accept change as part of every day life and theirs nothing wrong with change but these changes should be tested and errors sorted out before it was launched

I was one of the people who went to GR offices to view the new layout, I like it, so if you don't you can blame me :-)

I liked the old new tree, but the new new tree has just hiccuped and left my grandfather without his mother, though his siblings all had her...however I have managed to alter it, which I think may have not been possible with the old new tree or the old old tree? ;-)

It's been on the cards for the 'old' tree to go ever since the 'new' one was released so it isn't really short notice.

I've just been having a play on the 'new' tree and it seems fine. :-)
What I initially thought were glitches were down to me expecting something else .- if that makes sense lol

Nooooooooooooooooooooo!!!!! :-|

I am just orf to give my old tree a final hug.

Sniff, sob, hiccup! :-\

I cannot believe they have taken the old tree away when the glitches to the new tree are not sorted out. I hate it!

Very short notice :(

I am glad I removed my tree on here some while ago.

Thank goodness I don´t have my tree on here.
What planet are GR on???