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ProfilePosted byOptionsPost Date

Estelle

Estelle Advisor Report 19 Jul 2012 14:59

Hi Rose, if you have feedback from the email you received please send it to theteam@genesreunited.co.uk.
Kind regards,
Estelle

Porkie_Pie

Porkie_Pie Report 19 Jul 2012 15:03

I just tried sending feedback and a message to you Estelle but i just get the error message on hear and on the makeover beta site

Roy

jax

jax Report 19 Jul 2012 15:07

I agree Rose, I cannot be doing with all this white....will need sunglasses

Rambling Rose

Rambling Rose Report 19 Jul 2012 15:08

Feedback sent Estelle!

"Who on earth thought that pale green 'topic' text against white was suitable? or the black 'body of the thread' text against a white background instead of the shade it is currently? It is very hard on the eyes, especially for those with sight problems.

Other than that there really isn't a lot of change is there? Is this really worth all the aggravation to change what wasn't broken in the first place? The advanced search is no better, and that really needs fixing! "

Haven't got time at the moment to check out the rest, but what a waste of time if this is the extent of the 'improvements'.

Rambling Rose

Rambling Rose Report 19 Jul 2012 15:10

AND I can't open messages, one of which is showing as unopened , that I read 2 hours ago...

Barry_

Barry_ Report 19 Jul 2012 15:22

"so we are hoping that most bugs have been picked up."

Frankly, Estelle, members of GR surely EXPECT bugs - ALL of 'em - to be sorted by now if you have been "live for quite a while."

The way GR take their members for granted using them as guinea pigs is appalling, to say the least.

With so many items that ''weren't broke" and now DO need fixing, GR is way behind.
How many of you ARE actually available and working behind the scenes?

Forgetting the tree, one of the priorities (for me) is to sort the deleted list. Haven't a clue which threads I have deleted and those I haven't.

Respectfully, FINGERS OUT, please, and get this site sorted!!

If this was in the USA I can assure you GR would have folded years ago.

Thank you for the use of your thread, Roy.

Barry

Rambling Rose

Rambling Rose Report 19 Jul 2012 15:31

Second email sent to GR

"2nd response because I have looked again, the pale green for topic heading and poster names against white is totally useless, SO hard on the eyes, I for one will not be able to cope with it..how did someone think this was suitable? are they under 30 with perfect vision?...or like the majority of your members the wrong side of 50!

I despair, I really do, there are so many things that could be done to improve the site, fixing the 'advanced search' facility, ( for eg when I search for a specific term the thread that it is on is listed three or four times!)fixing the problem of deleted posts showing up in 'my threads'.....actually LISTENING and ACKNOWLEDGING the comments on the suggestion board would have been a start rather than tinkering with things that people were content with..it seems no matter what anyone says GR goes their own sweet way.

Really disappointing .

Rambling Rose "

might be off for a holiday soon ;-)

Island

Island Report 19 Jul 2012 15:35

I agree with Rose, white backgound not good. A tint would be easier on the eye.

Barry_

Barry_ Report 19 Jul 2012 15:37

"We are going to introduce a new print feature soon that will break it down and fool your printer into doing it's job. Crafty!

Until then, you should try printing from the Ancestors or Descendants views, and if that still does'nt work properly, don't fret, and wait patiently for the swanky new print feature. It shouldn't take too long."

OK, GR, I'm waiting... and waiting.....!
Perhaps it's not the printer that's been fooled.

Jus' noting!

Joy Kentish Maid

Joy Kentish Maid Report 19 Jul 2012 16:33


I went through the link from the email: utterly non-user-friendly in appearance.

Island

Island Report 19 Jul 2012 17:07

How strange :-S I find it very user friendly.

Barry_

Barry_ Report 19 Jul 2012 17:11

.... have a crack at printing, Island. Try to size the names to the page......!

Porkie_Pie

Porkie_Pie Report 19 Jul 2012 17:13

I had to come off the makeover beta site whilst on the community boards i found that the bright background clashed with the text , The text could do with being more bold and some sort of tint for the background to take the edge off it as it gave me a head ache

Roy

Ann

Ann Report 19 Jul 2012 23:00

its like anything in this country--------- never listen to the people--- who keep them in a job :-P :-P :-P :-P :-P :-P :-P :-P

PricklyHolly

PricklyHolly Report 19 Jul 2012 23:17

Well............i have no idea what is going on.

I clicked on "Family Tree" earlier on this evening and "Use Old Tree" was not on the drop down menu.

I clicked on "My Tree"........and the "New Tree" appeared.

I moved around the tree for all of 30 seconds...........then low and behold, my old tree appeared.

And i still have it now!!!



:-S :-S :-S

Porkie_Pie

Porkie_Pie Report 19 Jul 2012 23:27

PH, The way i understand it is that GR have removed the link?

On looking at the beta site i noted that the old tree was still active and said so on one of my posts above 14:53

Then i got a PM from GR thanking me for spotting it and they said they would remove the link? from the new beta site, which they did,

My point is that if GR have only removed the link then my male logic tells me that the "old tree" is still somewhere on the GR system

If it just appeared for you then that indicates my theory is correct but your viewing of the old tree is just another GR error

~Lynda~

~Lynda~ Report 19 Jul 2012 23:33

I like it too Island, you're not alone :-)

I expect a lot of people don't like the new layout because it's different, in a couple of months we'll struggle to remember the old layout and colours?

I thought the site was looking very dated, and like the new colours they are more user friendly I think.

I had an enjoyable time at the office, it was interesting, and although I don't know how many others from GR went, they did ask opinions, no idea how many liked or disliked the changes, but at least they did ask members opinions, I gave mine :-)

Ann

Ann Report 20 Jul 2012 00:04

there's no one out there listening to you all :-( :-( :-( :-( :-( :-(

Martin

Martin Report 20 Jul 2012 00:14

Err, am I the only one still able to get into the old tree? It's still working fine for me and still updating the info on the new tree too!

I really want to keep using the old one...so will do so for as long as I can...then I think I'll be out of here. the new tree is certainly better than the previous version of the new tree but still isn't providing what I want in a tree. My main tree is the one on here, think I'll have to rethink that!

LadyScozz

LadyScozz Report 20 Jul 2012 02:23

Old tree has gone.

I will NOT be renewing my membership which is due early in August.

I will be sending a message to GR, but I don't think they give a damn.

They don't seem to be reading the boards, or taking any notice of members.

I'm sure some enterprising company/person will come up with something.

I have software with more names on it than the GR tree ~ and there are LOADS of message boards out there. I used those boards before GR existed.

Have fun everyone. Might see you on a message board somewhere :-D