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renewal fees - 5TH UPDATE - page 9

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ProfilePosted byOptionsPost Date

*$parkling $andie*

*$parkling $andie* Report 22 Jan 2013 00:43

I just use this as a chat board, and pay £7.96 for 6 months for the privilege.

I hope the peeps I chat to don't leave ! Have most peeps e.mail or addresses tho :)

SylviaInCanada

SylviaInCanada Report 21 Jan 2013 18:40

for those asking ................


............ a very similar chat place is available on family tree forum, for free!

There are also help boards on there.



Not surprising that it is very similar to here, because the site was started by GR members in 2006.




sylvia

SylviaInCanada

SylviaInCanada Report 21 Jan 2013 18:39

Ann


I think quite a few people will actually be leaving ......... and by that I mean old timers.


What is there to keep us here?

It's now mainly the chats ........................ because there are fewer and fewer people asking for help .........

.... and many of those that do ask, do it in such a rude demanding way that I feel less and less inclined to help.


I'm most certainly in 2 minds as to whether I will renew when my sub becomes due in June ........ and the major decision will be is it worth the amount to chat.




sylvia

Lyndi

Lyndi Report 21 Jan 2013 16:53

Expecting my notice this week as well - be interested to see what it says. I know I didn't get the discount last year like so many others, and have been a member since 2003.

Hmmmmm, my tenth anniversary lol - is that worth a discount? :-D

wisechild

wisechild Report 21 Jan 2013 15:23

judging by Katie´s reply it would seem that what I said a few posts ago is correct.
The amount you pay depends on who deals with the renewal.
Expecting my 28 days notice by the end of the week :-S

Joy Kentish Maid

Joy Kentish Maid Report 21 Jan 2013 15:10

Thanks, Chris; some standard phrasing.

So everyone affected ...... etc by April next year.

The communication between the site's employees and its members leaves a lot to be desired.





PS Received today:


----- Original Message -----
From: Katie
To:
Sent: Monday, January 21, 2013 8:31 AM
Subject: Read: Fw: For Katie, please

Your message

To: Katie
Subject: Fw: For Katie, please
Sent: Friday, January 18, 2013 5:58:36 PM (UTC) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London

was read on Monday, January 21, 2013 8:31:42 AM (UTC) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London.


- so the automatic acknowledgement replying system was confused.

ChrisofWessex

ChrisofWessex Report 21 Jan 2013 15:01

Well I received a reply from Katie (so she is still here) and will ignore first sentence thanking me for my concern and last parargraph which tells me how cheap they are.

"Renewal prices will continue to take place until everyone has moved onto the current price points. This process should be complete by April 2014. Please rest assured that we are not picking and choosing people to pay at different rates as the thread you have highlighted would suggest. There are a number of technical implications to changing the renewal price of each member which dictate when their renewal price will change, but everyone will be paying the same rate. The reason we have not announced the price increase is because it only effects those on old price points. Everyone effected will receive an email notification 28 days before and again 14 days before payment is taken. I realise you did not receive the 28 notification and I apologise for this error."

My reply -

"All that I wish to know (and other members) is how you pick the renewals. In the same week I renew and am charged higher rate - three others at least have been charged the lower rate.

There is nothing technical in that. Explain what the technical implications are please,
I am most interested as are your members. Your members are neither stupid nor thick and are tired of being fobbed off on various issues."

AnninGlos

AnninGlos Report 21 Jan 2013 13:40

It will be a pity if the upset over fees causes more people to leave. Many people who are unable to get out find this site easy to use as a chat board, maybe the powers that be don't like that but it does bring in fees and shouldn't be considered any less important than the genealogical side.

Elizabeth2469049

Elizabeth2469049 Report 21 Jan 2013 13:37

I agree with Huia on this - may not join in much but enjoy dipping in to the chat

Joy Kentish Maid

Joy Kentish Maid Report 21 Jan 2013 13:16

Message sent to you, Huia.

AnninGlos

AnninGlos Report 21 Jan 2013 10:27

I don't think everybody will disappear Huia.

Huia

Huia Report 21 Jan 2013 06:29

Before everybody disappears into the wild blue yonder, could somebody please PM me the name of any website which has a chatboard like this? I enjoy reading all the chat and occasionally adding to it. FB is not the same, just one on one. With this board a dozen or more people can be chatting together. I would hate to miss out on this social activity.

jax

jax Report 20 Jan 2013 23:24

I did say, I dont care if they ban me....although what I said was'nt bad by any means

I have a month left, and am only still here now because I was given an extra months sub for helping when they were getting people who visited WDYTYA to post on the boards

They can stick their extra month where the sun dont shine for all I care... :-P

ChrisofWessex

ChrisofWessex Report 20 Jan 2013 23:16

Talk about BIg Brother and Orwell's predictions.

jax

jax Report 20 Jan 2013 23:00

I too have been rr'd or the post just removed

Dear jax

You recently added a message board response using your Genes Reunited membership.

It has been brought to our attention that the nature of this posting breaches the Message Board guidelines and terms and conditions of our website and the item has now been removed from Genes Reunited.

The removed message is as follow:

{CONTENT REMOVED}

Continuing to create content of this nature may result in your eventual removal from the site.

We thank you in anticipation of your co-operation and adherence to the terms of your Genes Reunited membership.


Kind Regards,


Genes Reunited Support Team


I am also wondering what was so bad about my post and others are still here???

ChrisofWessex

ChrisofWessex Report 20 Jan 2013 22:42

Wonder if I shall receive a reply tomorrow.

TheBlackKnight

TheBlackKnight Report 20 Jan 2013 13:20

I was just asking myself that same question Chris, I have been RR'ed for saying I don't agree with the new charges & going on to say why I did not agree. What I had written was no worse then what others have written, so who knows who may be next to get RR'ed. GR bullying again me thinks. I won't be renewing my membership as I would rather pay a little more in membership fee's on another site & get much more family tree info & better treatment than GR could ever give.

Platnum members should not be charged extra to look at things & Standered members should not be subbing for the gold & platnum members to have things to look at. but thats just my view.

ChrisofWessex

ChrisofWessex Report 20 Jan 2013 12:44

Weird - what gives with this Management?

Joy Kentish Maid

Joy Kentish Maid Report 20 Jan 2013 09:02

----- Original Message -----
From: brightsolid Postmaster
To:
Sent: Sunday, January 20, 2013 12:09 AM
Subject: Not read: Re: For Katie, please

Your message

To: brightsolid Postmaster
Subject: Re: For Katie, please
Sent: Friday, January 18, 2013 5:52:29 PM (UTC) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London

was deleted without being read on Sunday, January 20, 2013 12:09:20 AM (UTC) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London.



:-S

wisechild

wisechild Report 20 Jan 2013 07:35

I agree with most of what Sylvia in Canada has said although I´m not sure that the increase is justified, especially considering the amount of the hike.
I belong to other forums which, apart from the tree facility which most basic members seem not to use & which often isn´t working if they do want it, offer for FREE exactly the equivilent of what I get on here .
No contest.