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Tree Problems 503

ProfilePosted byOptionsPost Date

OneFootInTheGrave

OneFootInTheGrave Report 28 Dec 2012 15:01

Shhhhhhhhhhh david1947 - don't tempt fate :-)

david1947

david1947 Report 28 Dec 2012 14:28

Seems to be working at the moment .

OneFootInTheGrave

OneFootInTheGrave Report 27 Dec 2012 17:23

Here we go again:-

Service Unavailable

HTTP Error 503. The service is unavailable

:-( :-( :-( :-( :-( :-( :-( :-( :-(

AnnMarieG

AnnMarieG Report 27 Dec 2012 17:14

neither worked for me :-( :-( :-( :-(

KenSE

KenSE Report 27 Dec 2012 15:46

It may be that you need to clear your cache. Try F5 when you get the 503 message and if that doesn't work then CTRL F5.

KenSE

KenSE Report 27 Dec 2012 13:37

For most people the problems were fixed several days ago. If you are still having problems you need to contactr Genes Support directly.

david1947

david1947 Report 27 Dec 2012 13:29

How long does it take to fix any problems that happen.I havnt been able to excess my tree ? Just a question.