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Top tip - using the Genes Reunited community

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The British Newspaper Archive

British Newspaper Archive

Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?

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Service Unavailable

ProfilePosted byOptionsPost Date


Mark Report 27 Dec 2012 16:25

Anybody else getting the following message when they try to open their tree

Service Unavailable HTTP Error 503. The service is unavailable.


Mark Report 27 Dec 2012 16:41


Yes, I'm getting that as well. It was a bit hit and miss last week, but seems permanent now. It's a tad annoying really, considering I'm paying out of my hard earned wages for the Genes Reunited service :-|


Sheila Report 27 Dec 2012 16:43`s just happened to me. I was just getting somewhere and then the error came up. It`s a busy time , I guess. Let`s hope it comes back on soon.


OldYorkshireBloke Report 27 Dec 2012 17:02

same for me Yet Again! - it just gets worse and worse


Roger Report 27 Dec 2012 17:13

Same here as well. This is why I tend to use other sites which I won't mention!!!


Diane Report 27 Dec 2012 17:26

I've just tried to go on to my Tree & it says unavailable too!! :-(


Alisdair Report 27 Dec 2012 17:43

I got an EMail from the GRU Admins saying I had 24 hours or so to use up my credits, and when I came on to do just that I cannot access my tree. ( Which I forgot to export yesterday after adding some relatives from the 18th Century)

It's all a conspiracy !! :-P


Tracey Report 27 Dec 2012 17:46



mandon Report 27 Dec 2012 17:47

Yes me too!!! It happened last week as well. Not happy, this is my one day off over Christmas and new year (the joys of community services). Sat down for the first time today and not able to work on my tree. Come on GR, sort it out please!