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What's with all the HTTP errors?

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Steve

Steve Report 27 Dec 2012 19:33

Hi All,

First time poster and hoping someone can help me to find out why there are so many HTTP Error 503 Service unavailable errors on My Family Tree?? 503 errors are server side so I know its not my browser, internet connection, PC etc and I'm assuming its affecting everyone else as well, can anyone confirm this?

I only purchased my subscription a week ago and the amount of these 503 errors I have had has been unbelievable - almost to the point of being an unusable service!! :-(

Is this something that happens regularly or is it just temporary?

Thanks in advance

Steve

Researching:
Bedder, Blount, Hiles, Kasparek

♥†۩ Carol Paine ۩†♥

♥†۩ Carol Paine ۩†♥ Report 27 Dec 2012 19:44

You need to contact admin, they should be able to help, though this site has had those problems in the past I have not experienced them, but it does seem others are at the moment.

I do know of at least 1 old member who is unable to view this site at all as it sets off her unsafe site alarm.

Joseph

Joseph Report 27 Dec 2012 19:47

It has happened to me 3 or 4 times over the last 6 days.

I've reported it but you get a standard reply.

Maryanna

Maryanna Report 27 Dec 2012 20:01

It has been off for most of the afternoon for me. Typical, first afternoon I have had to myself for weeks, M

Researching:
Devon, Somerset, Scotland, India, Essex, Surrey, London, Suffolk, Norfolk, Yorkshire, Dorset. McCausland, McCallum, Pallett, Brown Walpole, Gidley, Cook, Cole, Pickles, Harrison, Whitley,Ridgley, Holden, Guppy, Hankin and all the Kings Horses and all the Kings Men.

Steve

Steve Report 27 Dec 2012 20:07

Thanks for the quick responses, I have contacted the support team to see if they can resolve the issue.

I'm really surprised that a paid for subscription site like this has had so many outages in such a short period of time.

Steve

Researching:
Bedder, Blount, Hiles, Kasparek