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How come this problem hasn't been sorted?
Profile | Posted by | Options | Post Date |
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Linda | Report | 27 Dec 2012 20:24 |
What's going on with genes reunited??? Its been weeks now and I still can't access my tree. I am still getting the message HTTP Error 503. I tried to send a message to the help line and I even got the same message on there when I hit the send button. Its now more than 7 weeks since I paid my annual subs that I haven't been able to access my records. I'm definately due a rebate. :-( :-( :-( |
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Lancia | Report | 27 Dec 2012 20:32 |
I agree.. I had contacted the help line.I was able to access some of my data for a few days and yet again to day I keep getting the HTTP Error 503 -the service is unavaible. :-( |
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Researching: |
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George | Report | 27 Dec 2012 20:40 |
Probably because they are unable to fix it. |
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Linda | Report | 27 Dec 2012 20:52 |
Lucky you George. Thanks for your responses. I only wish someone from GR would respond and give me some feedback about the problems I have been having and sort it out or I will be contacting them for a refund. |
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Jane | Report | 27 Dec 2012 21:04 |
I'm out of here at the end of Jan ! I want a refund too. Crap service |
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Kim Annette | Report | 27 Dec 2012 21:04 |
Im glad its not just me... i did get on it for about an hour tonight but then got booted out... i do agree we have all paid good money for this and it needs to get sorted... |
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Ron2 | Report | 27 Dec 2012 21:59 |
This site freezes on me every time I visit. Tis a PIA. Doesn't happen on other sites I use |
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GinN | Report | 27 Dec 2012 22:20 |
It's not good, is it. Like you, George, I'm glad my tree is on Ancestry. This site is only good for the boards, as far as ai can see. |
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Researching: |