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having trouble exporting gedcom
Profile | Posted by | Options | Post Date |
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Daniel | Report | 28 Dec 2012 15:23 |
i have done this before so i know what to do but after some tree updates i have done recently i thought i would export my gedcom, so i clicked the link but received no file in my email, i thought it was just a glitch so i went to try again but it seems to be stuck with the message |
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Kense | Report | 28 Dec 2012 15:39 |
It's the same for all of us: |
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OneFootInTheGrave | Report | 28 Dec 2012 15:39 |
Hi Daniel, |
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Researching: |
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Alisdair | Report | 28 Dec 2012 16:37 |
Although the "Access to tree " problem appears to have been resolved, this problem is still ongoing. |
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Daniel | Report | 28 Dec 2012 22:46 |
thanks for the replies hopefully they will sort it out soon as it seems they have reset the tree because there were problems only to cause another |
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OneFootInTheGrave | Report | 29 Dec 2012 08:25 |
When I got up this morning I was hoping to do some work on my tree and that the problem with exporting to a GEDCOM file would have been resolved. After the events of the past 8 days I should have known better than to count my chickens before they hatched, because when I tried to export my tree as a GEDCOM file I still cannot do this :-( |
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Researching: |
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badger | Report | 29 Dec 2012 08:58 |
Just taken note of the Genes threads asking people about family tree week ,what a ru**y joke ,when members can't even export their gedcom,,come on Genes get your act in gear ,before there is a mass exodus to a better family history site.and there are a couple of good ones :-( Fred :-|. |
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Researching: |
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Karen | Report | 29 Dec 2012 12:16 |
Received the following fairly standard reply from Support @GR rather late last night: |
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OneFootInTheGrave | Report | 29 Dec 2012 12:33 |
Hi Karen, |
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Researching: |
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Alisdair | Report | 29 Dec 2012 12:48 |
Very unsatisfactory ... I haven't even had a reply to my latest EMail, and I begrudge using FB to get a response , and I don't do twitter, either. |
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Karen | Report | 29 Dec 2012 18:04 |
Hi - I am on twitter & have tweeted the CEO. Good suggestion :-) |
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Alisdair | Report | 29 Dec 2012 20:28 |
Response received by EMail:- |
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OneFootInTheGrave | Report | 30 Dec 2012 07:36 |
They are joking - helpful ??? |
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Researching: |
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Daniel | Report | 31 Dec 2012 03:27 |
5 days now and still the problem persists |
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OneFootInTheGrave | Report | 31 Dec 2012 08:28 |
Why has this not been fixed??? :-( :-( :-( :-( :-( :-( :-( :-( :-( :-( :-( :-( :-( |
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Researching: |
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Daniel | Report | 1 Jan 2013 15:19 |
day 6 and still i have problems exporting my gedcom |
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Christopher | Report | 1 Jan 2013 18:34 |
Ditto |
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Alisdair | Report | 1 Jan 2013 18:41 |
Double ditto |
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Daniel | Report | 1 Jan 2013 23:15 |
they must be doing something because the whole tree is down now, well i hope they are doing something |
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Alisdair | Report | 2 Jan 2013 09:00 |
Oink oink flap flap |