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The British Newspaper Archive

British Newspaper Archive

Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?

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Help!!!

ProfilePosted byOptionsPost Date

Carol

Carol Report 1 Jan 2013 22:35

Is anyone else having the same problems as I am? I can't get into my family tree, I can't look into or edit any of my records and I am just going around in circles. I get messages such as 'HTTP not available', and 'an error has occurred, the problem logged and will be looked into'. I could scream.

Can anyone help? Genes Reunited don't seem to do anything in response to error messages or messages sent to 'Contact Us.' At the moment, my platinum subscription is a waste of time and money.

LindainHerriotCountry

LindainHerriotCountry Report 1 Jan 2013 22:38

I can't get into mine, not that I keep my main tree on here. There are several posts about the same problem. No one in IT will be at work at the moment

maggiewinchester

maggiewinchester Report 2 Jan 2013 00:18

It's not a new problem, I'm afraid.