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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

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ProfilePosted byOptionsPost Date


maggiewinchester Report 2 Jan 2013 00:18

It's not a new problem, I'm afraid.


LindainHerriotCountry Report 1 Jan 2013 22:38

I can't get into mine, not that I keep my main tree on here. There are several posts about the same problem. No one in IT will be at work at the moment


Carol Report 1 Jan 2013 22:35

Is anyone else having the same problems as I am? I can't get into my family tree, I can't look into or edit any of my records and I am just going around in circles. I get messages such as 'HTTP not available', and 'an error has occurred, the problem logged and will be looked into'. I could scream.

Can anyone help? Genes Reunited don't seem to do anything in response to error messages or messages sent to 'Contact Us.' At the moment, my platinum subscription is a waste of time and money.