General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Help!!!

ProfilePosted byOptionsPost Date

maggiewinchester

maggiewinchester Report 2 Jan 2013 00:18

It's not a new problem, I'm afraid.

LindainHerriotCountry

LindainHerriotCountry Report 1 Jan 2013 22:38

I can't get into mine, not that I keep my main tree on here. There are several posts about the same problem. No one in IT will be at work at the moment

Carol

Carol Report 1 Jan 2013 22:35

Is anyone else having the same problems as I am? I can't get into my family tree, I can't look into or edit any of my records and I am just going around in circles. I get messages such as 'HTTP not available', and 'an error has occurred, the problem logged and will be looked into'. I could scream.

Can anyone help? Genes Reunited don't seem to do anything in response to error messages or messages sent to 'Contact Us.' At the moment, my platinum subscription is a waste of time and money.