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Welcome to the Genes Reunited community boards!

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Family Tree

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ProfilePosted byOptionsPost Date

Mike

Mike Report 6 Jan 2013 16:06

I am SICK TO DEATH of the constant problems I have encountered with GR. Endless technical issues that are hardly resolved. I don't pay out money for a service I cannot use. Tree not working AGAIN!!!!!!!!!! - I have limited time outside of work and family to do my research and when I do I can't use the site!! This is the last time and I will transfer to Ancestry when my current subscription ends and I suggest ALL of you do the same.

Eric

Eric Report 6 Jan 2013 16:15

I to am having trouble loading my tree and has now come up service unavailable :-| :-|

Eric

Eric Report 6 Jan 2013 16:17

I think I will go over to ancestry the problems on Genes have got really bad lately

Maurice

Maurice Report 6 Jan 2013 16:19

Ditto. And what I want access for is to continue with my marathon task of removing all the spurious guessed birth info the tree used to force us to include and no longer does, and making other updates I keep discovering in the process. I have been at it for 6 months and still only on T.

Maurice

Maurice Report 6 Jan 2013 16:26

and now it's working.

Sarah

Sarah Report 6 Jan 2013 17:23

The service is unavailable.
The service is unavailable.
The service is unavailable.
Oooh! It's working....
The service is unavailable.
Working again
The service is unavailable.
Please wait....
The service is unavailable.

Sarah

Sarah Report 6 Jan 2013 17:32

I too have transferred to Ancestry. I already pay a subscription and the record sets are pretty good. :-D

I'm only here trying to check on all 4,000 and odd comments and notes to transfer those too. In all fairness, I did managed to export my GEDCOM but it doesn't/won't/can't take all the various notes I'd made :-(

VIVinHERTS

VIVinHERTS Report 6 Jan 2013 19:00

Make a change in the information, click on save, work on something else, click on save, check the first thing you changed and saved and the second and have to redo it all again because it hasn't changed and saved. Use up and hour trying to get the thing to save the changed info. Shout and swear in frustration!!!!!

:-| :-| :-|

John

John Report 6 Jan 2013 20:30

Mines giving me an error now

OneFootInTheGrave

OneFootInTheGrave Report 7 Jan 2013 07:16

VIVinHERTS,

As I said on another thread yesterday, I am totally losing the plot.

I do not know what is going on and I think Genes Reunited lost the plot sometime ago.

Like you I noticed that stuff was not being saved, and despite re-entering the information and making sure I saved it, it just kept disappearing, time after time after time :-(

Yesterday I went to re-enter details that had disappeared, and to my surprise, guess what, the information had mysteriously re-appeared :-S

GUESS WHAT - THIS MORNING IT HAS DISAPPEARED YET AGAIN :-(

Come on Genes Reunited, you really need to get your act together and get these numerous tree problems sorted out "once and for all"

amanda louise

amanda louise Report 7 Jan 2013 21:38

Hi I see I'm not the only one having issues with the family tree! Getting a bit more than slightly annoying now to say the least :-|
Damn thing has frozen again while in the middle of trying to add relatives! :-(

Lawrence

Lawrence Report 7 Jan 2013 22:52

What was the reason for the 'upgrade' to this version?

KenSE

KenSE Report 8 Jan 2013 09:15

The tree version is still 3.3.3 ehich it has been since before Christmas. Possibly the current problems are to do with one of the servers.