General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Gift subscriptions

Genes Reunited gift subscription

Do you know someone interested in discovering their family history?

You can now buy a gift subscription to Genes Reunited so they can research their family tree.

Buy gift or redeem gift


  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Contacting other "Trees"

ProfilePosted byOptionsPost Date


Philip Report 19 Jan 2013 23:49

Hi, I'm feeling my way around Genes Reunited.

When I see a little note in the corner with a number I understand that if I click on it it says, for example "4 family records " & "3 family trees". I have clicked on the "3 family trees" & found a useful contact.

However most of the time I click on the "Family Tree" button then nothing happens! - It just returns to my tree with no information box with the contacts in it.

What am I doing wrong please? Where are my contacts list?

Thanks, Philip.


+++DetEcTive+++ Report 20 Jan 2013 00:17

Welcome to the boards Philip.

The contacts ought to be in a seperate tab. However, they were playing up a bit yesterday and may still be.

If it keeps playing up, it would be a good idea to contact support via the 'help' button near the top of the page. As GR technical team don't work over the weekends, you may not get a reply until the working week starts again.


Philip Report 20 Jan 2013 10:10

Hello +++DetEcTive+++

Yes, I thought that this may be the case.

Although new to GR it seems that this site has inherited many of the quirks that its parent site Friends Reunited had 10 years ago!

Friends Reunited could have beaten Facebook to it if they hadn't sat on their laurels.

It's good to see that there are some friendly experts on G.R. too!

Thanks again +++DetEcTive+++