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Email recieved from Genes

ProfilePosted byOptionsPost Date


jax Report 25 Jan 2013 14:54

I recieved an email yesterday titled "Jax you have 6 unread messages" it went on to say...These messages could hold the clues you have been looking for about that mysterious Chan relation, or lead you to discovering about a whole new branch of your family tree....

Being a paying member and using this site everyday, I would notice if I had any messages....I did have one from someone I had helped a week or so ago, so where are the other five I wonder?

Had I been a free member, would I then think...Wow I must pay £20 to read all these messages, to find they did not exist....


TheBlackKnight Report 25 Jan 2013 15:09

I would ask GR where they are then?


K Report 25 Jan 2013 15:15

I few weeks ago I had a similar message saying I had two unread messges. There was no sign of them!!


Island Report 25 Jan 2013 15:20

I contacted GR after being alerted to (non existant) unopened messages. They didn't reply :-(

Jax, very good point re free members.


wisechild Report 25 Jan 2013 15:24

According to the home page I have 14 unread hot matches dating back to June/july.
The message has been there for months.
I keep checking, but there have been no new hot matches for about 18 months.

Rambling Rose

Rambling Rose Report 25 Jan 2013 15:25

You can have my 6 if you want Jax? :-) I deleted them months ago but they are still there according to the little purple box!


jax Report 25 Jan 2013 15:29

I cannot be bothered to ask them where they are, but would not be very happy if I had paid just to see these messages.

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 25 Jan 2013 15:46

I keep getting a similar message saying i have 10 !! unread messages I don't, I open all of em and reply to any that need a reply.


jax Report 25 Jan 2013 16:08

I know free members can read and reply to messages....but there are bound to be some that do not realise this...and will then pay thinking thats the only way they will see them.

If we recieve a message we get a seperate email saying Contact from Genes reunited (Persons name)

None of my messages have gone unopened for more than 12 hours in the 3 years I have been on why would I ever need reminding anyway??