General Chat

4 levels:

Platinum
Gold
Silver
Bronze

Silver would be what we now call "Basic Member". Bronze would be "friends" ie non payers

And if there are 8 million members (almost all of whom are at Bronze or Silver), Genes would have the ability each year to:
1. Advertise to a huge membership and get a lot of advertising revenue
2. Persuade members to upgrade in a targetted way. Perhaps giving a silver member a chance to "taste" some of the records at "gold level" free.

And, dare I say it, letting bronze members have a free "taster" of what it is like to be a silver member ie writing to people and coming on chat. :-)

Broke, But We Know About It; Pay Us!
or, pay us then use 'FIND MY PAST' because their site works.

'The Team' Are Looking Into It, But Pay Us Anyway!
or, try FAMILY SEARCH, to get answers quicker & cheeper

We Don't Care How Many System Errors You Find, Just Keep Paying Us!
or, ANCESTRY is cheeper, works properly and doesn't keep getting altered.

Incidently, it would be a more satisfying site if instead of coming up with these unwanted ideas, the IT department actually did something to rectify all the errors they have created within the system. It has been going on now for almost 2 years, since the new tree was introduced, but obviously 'the team' are a law unto themselves and continue to ignore completely the reported errors.

Basic, Better, Best

(Oh OK, so I nicked it from Antiques Roadshow)

As a new member, I am finding it very frustrating using all my credits up to view some data which appears to be leading me in the right direction and when revealed it is for somebody totally different i.e. a child, The name, birth place etc. appears correct but when revealed it is not fitting the person you are looking for. I think a lot more could be done to help the novice before they lose interest in the project. If it had not been for the kind hearted community, I would not have got very far at all.
Whilst having a grumble, I don't know if anybody else experiences this, but I cannot always leave my family tree, there does not seem to be an exit everytime, consequently I have to close the site down and therefore am not logging off when I leave. If I try to get back in it is asking me to sign in again . Whilst working on the family tree I have also experienced a lot of problems with the site crashing. I know this isn't exactly answering your question, but if you are restructuring, please give some attention to the day to day running of the site to keep everyone happy. The community folk seem a real friendly helpful bunch, so please try to make things a little easier for us mere mortals.

They are asking for suggestions,,,,,as before they have always chosen whats going to be at GR like it or lump it and taken the flak as the woebe mes dont like this or dont like that and GR never consult members.

Basic Membership.

Beginners Records.

Advanced Records.

FREE - same as Yakity Yak but you can only read conversations sooner or later you will want to join in. We do not allow anything negative or controversial or not approved on our wall, Yakity Yak is the only way to go.

YAKITY YAK - interesting conversations, arguments, technical help, genealogy help, your very own tree, access to very useful indexes AND MORE including the phantom thread toad, trolls and now you see them now you don't family members.

Roll up roll up Incredible value at anything from £ 9 to £ 20 p.a. or 6 months depending on if there is an r in the month or it is Friday 13th

SCRATCH-IT As well as all the benefits of Yakity-Yak access to the same records as GALLERY members with the added thrill of you win some you lose some, sometimes quite a lot

GALLERY Gloria Hunniford recommended - UK records from 1837-1911 NOT Scotland or Ireland or anywhere else. After carefully creating your tree from these records and other records that helpful members will lift from other sources you will be thrilled to know that we helpfully cease access to these records if you revert to FREE member. To make sure you stay exported GED files not contain your notes or census details.

LIBRARY This is for skinflints who go down to the local library with their USB key and use another product for free. No Yakity Yak for them.

:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D:-D

I too was going to suggest Community member and research(ing) member. Keep it simple so that people understand.

edit: Or maybe Community member and community plus member

Call the basic sub the 'Community' package. After all that is exactly what it is!

As for the other.... well ..... 'Record Sub, but you'll have to pay extra for some records' doesn't quite trip off the tongue easily

Basic and rip-off.

"Haves" and "Have Nots"?

Hi everyone. We have been thinking about renaming our subscription packages for a while, and would like your help in picking some new options.

For all new members coming to the site, we feel that Standard and Platinum do not sufficiently describe exactly what each package contains or who it is best suited for. As you will all know, Standard is all about the community, sending messages and sharing trees, whereas Platinum includes records as well.

You are the people who know the site best, so we would love to hear your suggestions. Please add them to this thread.