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Help us rename our packages!

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ProfilePosted byOptionsPost Date


Woodward Report 7 Apr 2013 09:38

I was wondering if a possible to have something like a way to export of your tree and keepsafes into a book. I know you can do it via a print into a pdf or export into a template. Some family members don't have a computer or are signed up. I thought an export to a pdf or even a book that you could have delivered to an address and pay via the usual means. It could have your website address and details on the back cover when printed out - so would encourage people to check out your website etc


ChrisofWessex Report 7 Apr 2013 21:32

Basic, Better, Best.

First of all get the act together and sort out the problems your members are complaining about and as for the sub row - that is still ongoing with cheap rate and £15.


Sidami Report 17 Apr 2013 16:19

My membership is up in June I think I hav ben a member for 10 years how much will it cost to renew for the year please?


SylviaInCanada Report 18 Apr 2013 01:34

Please NOT Novice or New for the basic packages

as RR says there are lots of us who are far from "novice" or "New" ...........................

anyone who joined before about 2009 would have joined as either a Free or a Standadr member. There were no other classifications.

The first "new" class to be added was Gold, in about 2009 or 2010.

Then Platinum was added about a year later.

Gold no longer exists, except for those who already had that membership.

Those of us who joined before 2009 have mostly completed our trees, or are far beyond the records available on GR. We continue to be members largely because we enjoy helping others, and also for the friendships developed over past years.

I am NOT about to pay more that my current Standard sub for the privilege of paying out even more money to help others!

Suggestions such as ............



Full Package

............ would seem to me to answer the problem ......... as long as each is fully explained.

Members spend far too much time now in explaining to other members what they might get in each subscription level.



Caldervale Report 22 Apr 2013 08:37

All comments made have been noted. All reflect the disillusion being experienced with Genes Reunited. My first comments (05/04/2013) included. I totally agree with those who state it was more useful prior to the promise of , and I quote, "A much improved tree". What a disaster that turned out to be.
If the present trend continues there will be no members available to assist with the naming of any package deals on offer. All will have sought and migrated to pastures
new. Whatever the decision may you all enjoy, "Happy Hunting",. .Caldervale :-) :-) :-)


Victor Report 28 Apr 2013 17:26

How about 'BASIC' and 'COMPREHENSIVE'?
or just STANDARD and PREMIUM which other software uses?


Martin Report 12 May 2013 21:09

Rip off time is here again.


Caldervale Report 14 May 2013 01:38

Another day, another look and another comment yet all just the same. Reminds one of the expression from that well known comedian, Alfie Bass, remember him?
"It's all argie bargie".
Adding sobering thoughts after becoming aware of one enterprising family history business quoting membership fees of £46 plus a few pence, per month makes our subscriptions pale into insignificance. £46 multiplied 12 times = £552, do not forget your community tax, electricity, gas and water , household and personal insurance
plus dining & wining, and the new "bedroom tax" where applicable, new clothing,
bed linen, etc., Those who use a road vehicle will have more expense. (Thank heaven I consider myself too old for that being issued in 1926 - me not the car)
"Nil Desperandum", press on regardless and "Happy Hunting". Caldervale :-) :-) :-)


Maureen Report 18 May 2013 01:56

Family package and unlimited research package. :-)


VIVinHERTS Report 28 May 2013 11:38

So GR, have you decided on the new names yet or is this a complete waste of our time?


Heathergs Report 28 May 2013 15:46

Could I suggest that unnecessary changes do not help to improve GenesReunited?

I have been through many changes since I first joined, and can't think of any that have really improved my experience. I find it harder to negotiate back and forth, to record my information, and seem to spend a lot of valuable time trying to find the screens I want.

Let people have the time to consolidate. I don't think genealogy needs novelty. When I think how simple the display was, and that I could concentrate on my tree, and the direct messages I exchanged with members, I long for the old days!!


Roger Report 29 May 2013 15:28

Well GR please get off your backside and state that you have read these comments.

Why - well we are going round in circles.

You started this thread so do the decent thing - REPLY to it.

Because I for one will not be renewing my membership because of your inapt way of doing things.

It used to be a good site but NOT anymore because of the way you treat you paying member.

So as I said get off your backside and take control of your site pronto


wisechild Report 29 May 2013 17:20

Looks like it´s died the death as far as the GR team are concerned.


FamilyBones Report 31 May 2013 10:42

IMHO, having read some of the nonsense on this thread, I fail to appreciate the necessity of change for change's sake. The current terms for subscripton packages have been adequate for a very long time so why alter them?
Is it merely a case of someone in your office needing to validate his/her value as an employee? - make a name for him/her self? Perhaps, but I always advocate a policy of 'if it ain't broken, there's no need to fix it'. The existing terms for the packages are understood by all the millions of members - a change will merely introduce confusion. The only time that a revision of subscription package names may be necessary will be if and when the actual packages themselves are changed.
A labourer of yesteryear may now be called a 'pick and shovel operative', but nevertheless he will still be a labourer! Keep it simple - leave it as it is and has been - and devote your energies to something more productive for the membership's benefit ... ;-)


Community Advisor Report 31 May 2013 16:41

Hi everyone, thank you for all of the suggestions so far. This is an ongoing project so we haven’t made a decision yet. We’ll update you when we have.
Keep the suggestions coming!


~`*`Jude`*`~ Report 31 May 2013 17:43

Seems there are'nt any reply's worth adding, not many peeps are happy with the site:((((
Perhaps some are right in what they say "sort out the problems you have before adding anymore"

jude ;-)


Kay???? Report 31 May 2013 20:10

Thanks for the up-date Natasha.


Lavinia Report 3 Jun 2013 14:06

Call it the never never view your tree, because that is how it is for me, having waited three quarter of an hour to view,my tree but still could not wait any longer,tried several times to see,but always ther same.


Lavinia Report 3 Jun 2013 14:06

Call it the never never view your tree, because that is how it is for me, having waited three quarter of an hour to view,my tree but still could not wait any longer,tried several times to see,but always ther same.


Lavinia Report 3 Jun 2013 14:06

Call it the never never view your tree, because that is how it is for me, having waited three quarter of an hour to view,my tree but still could not wait any longer,tried several times to see,but always ther same.