General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

New Military Records

New military records

Was your ancestor a war hero?

View thousands of brand new military records, including Chelsea Pensioner records, Military Nurses, Prisoners of war and much more.

View military records today

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

SHOULD I MAKE A COMPLAINT

Page 0 + 1 of 3

  1. 1
  2. 2
  3. 3
  4. »
ProfilePosted byOptionsPost Date

DIZZI

DIZZI Report 24 Mar 2013 12:30

NEED SOME ADVICE AS WETHER TO MAKE A COMPLAINT OR NOT,
I KNOW OUR NURSES ARE WONDERFULL BUT ONE NURSE MADE ONE DAY EVEN WORSE THAN I THOUHGT POSSIBLE,THE NEW RULES ARE THEY DO NOT HELP YOU AT ALL TO GET OUT OF BED IN NO WAY. AS IT WAS TO EARLY FOR MY PD PILL I ASKED FOR HELP TOO MOVE MY LEGS SHE REFUSED ,I SAID I WAS DESPARATE SHE SAID WE DONT HELP SO WE DONT HURT OUR BACKS (THATS REASNABLE TO AN EXTENT) BUT THERE WAS NOTHING TO HOLD TO PULL ON,A MALE NURSE WALKED BY I YELLED TO HIM SO I COULD USE HIS ARM TO PULL ON EXPLAINING WHY I HAD NO STREANGHTH IN MY ARMS AND LEGS,I MANAGED TOO GET TO THE LOO ,BUT WHILE IN THERE I HEARD HER OUTSIDE SAYING TO THE MALE NURSE,SHE'LL HAVE TO MOVE HERSELF OR SHE GOES HUNGY WHEN THE FOOD COMES ROUND IM NOT RUNNING AFTER HER.
EVEN MORE COMMENTS THROUGH THE DAY TOWARDS ME AT ONE TIME I GOT TO THE LOO UNAIDED SHE WAS WAITING AT THE DOOR AND SAID IT SUITS YOU WHEN YOU WANT TO WALK THEN,,,,THIS GOT TO ME ,I TRIED EXPLAINING BUT NOTHING SHE KNEW MY TYPE,
I DONT LIKE COMPLAINING AND I KNOW I WILL HAVE TO BE ADMITTED TO THE WARD AGAIN IF I DO COMPLAIN SHE COULD BE WORSE, I JUST DONT KNOW WHAT TO DO.

Lyndi

Lyndi Report 24 Mar 2013 12:37

You must complain Dizzi, that behaviour and attitude is totally unacceptable. Even if she is physically unable to help where is her compassion?
People who don't care should not be working in care - end of

xxx

ZZzzz

ZZzzz Report 24 Mar 2013 12:39

I wouldn't complain as such, but suggest to the nurse and/or Matron that there are exceptions and that you really do need help when you ask for some, you can't be the only one in that position.

terryj

terryj Report 24 Mar 2013 12:40

complain
her attitude stinks
if it doesnt help you it may be of help to others in the future

~`*`Jude`*`~

~`*`Jude`*`~ Report 24 Mar 2013 12:44

Oh my god Dizzi, you must do something. l would complain, but its your choice!! She has NO RIGHT to treat you that way and the males nurse is no better by not sticking up for you. Disgusting!! There are ways of transferring patients in and out of bed, onto wheel chairs, in and out of a car etc etc....did;nt know if this stupid rule, probably another Euro idea!!
Hope you get something sorted Dizzi??
jude xx

Lyndi

Lyndi Report 24 Mar 2013 12:44

Dizzi, I am sitting here incensed at this nurses attitude, yet I do understand you wondering if you should complain. As with any bullying, the victim is afraid that complaining will make things worse - and make no mistake, this nurse is a bully.

I spent my life working in care, yet when I was very ill in hospital I witnessed a nurse acting in a similar way towards an old lady in the bed next to mine.
To my shame I felt so vulnerable I did nothing. :-(

I hope you can get this sorted - maybe there is someone who can support you in this :-) xx

martynsue

martynsue Report 24 Mar 2013 12:46

speak to the doctor,explain you understand about the nurses ect,but make it clear that at some time you will need help out of bed unless the hospital provides the equiptment to assist you to do it alone. ,

~`*`Jude`*`~

~`*`Jude`*`~ Report 24 Mar 2013 12:46

Is there some kind of advocate in the hospital??

JoyBoroAngel

JoyBoroAngel Report 24 Mar 2013 12:47

what happened to nurses been caring
its a dam sad world if you cant rely on their help
if you need it


yes complain :-(

+++DetEcTive+++

+++DetEcTive+++ Report 24 Mar 2013 12:49

Yes - Bring it to the attention of the Nurse-in-Charge and make sure that all those on duty are told at 'hand-over'.
She (the 'orrible one) may have forgotten about your PD, only recalling why you are there at the moment.

Can you or one of your visitors bluetac a sign above your bed, something along the lines of

PD = weak muscles if medication not yet given

AnnCardiff

AnnCardiff Report 24 Mar 2013 12:52

complain - in the strongest possible terms - over and over again if necessary

if you don't want to do it, give me the name of the hospital and the ward I'll take great pleasure in doing it - it beggars belief that such people should consider taking up employment in a caring profession - I am incensed!!!!!!

Guinevere

Guinevere Report 24 Mar 2013 13:08

Complain loud and long, Gwen.

Shameful treatment. I hope the woman gets sacked, dreadful cow.

Paula+

Paula+ Report 24 Mar 2013 13:15

Complain DIZZI. I understand that nurses are now not expected to lift paitents out of bed, but they surely they have to be made aware of those with certain conditions who are unable to do so for themselves will need some assistance. She needs to have your full medical history brought to her attention. As for her further comments to you she shows no compassion and is totally unprofessinonal. Perhaps she should consider if she is in the right profession.

Wend

Wend Report 24 Mar 2013 13:18

You must complain Dizzi. What appalling behaviour - she's a disgrace to the nursing profession. :-|

My daughter had a back operation recently in a London hospital. She had been told that she would be in for 3 days. However, under 24 hours later, she was told she could go home. Still feeling groggy from the general anaesthetic and in a lot of pain, she told them she didn't feel ready to go yet. They insisted. It was 3 pm and she told them that her husband couldn't pick her up until 6 pm, so would it be alright to stay until then. They agreed and then completely ignored her for 3 hours. She heaved herself up to pour a glass of water from the jug on her bedside table and spilt some. After asking for a cloth to mop it up, a nurse reluctantly fetched one and just handed it to her. Then, when it was soon time to go, she struggled out of bed, went to the loo, got dressed and packed her things, without any assistance at all. A girl in the next bed, same age and who'd had same op, was treated in similar fashion and said she was going to complain. I hope my daughter does too.

SheilaWestWilts

SheilaWestWilts Report 24 Mar 2013 13:20

Whilst there may be certain things that nurses are not allowed to do, EVERY patient deserves to be treated with care, compassion and dignity. Sadly, I do think there are significant problems in this area, throughout the country. Complain, Dizzi, and I hope you feel better soon <3

BarbinSGlos

BarbinSGlos Report 24 Mar 2013 13:22

So sorry to here this Dizzi but it just confirms what we read in the papers about "some nurses"

My grandaughter works with vunerable patients and she has been given specific training for lifting and hands on care.

Complain if you can and good luck.

Caroline

Caroline Report 24 Mar 2013 13:30

You have to complain no question. Yes they can't just go around pulling people out of bed but they must be trained to use something to lift you up...there will always be someone that needs help for some reason so it makes no sense at all.
Not only that but she was awful in her treatment of you afterwards.
There must be some sort of person to complain to that works on your behalf in the hospital. I know in the past when I had to complain about the treatment my father received in Southampton there was a person you contacted and they worked on your behalf. If they were stupid enough to do it again to you then complain again but I don't think they would.
Good luck

Guinevere

Guinevere Report 24 Mar 2013 13:31

Complain in writing or they'll deny getting a complaint.

AnninGlos

AnninGlos Report 24 Mar 2013 13:37

And if your complaint is ignored Dizzi, take it further, write to your local MP.

Mersey

Mersey Report 24 Mar 2013 13:41

Me personally I would complain Dizzi, you are in hospital for a reason and you need the care and support of the trained staff, you not only need the care you deserve and are entitled to it.

Please mention this to staff or even family members or friends that may visit if you do not feel you can yourself.

Take care <3