General Chat

That woman calls herself a nurse?

I know there are rules to help prevent injuries to nurses, but helping you to move your legs wouldn't have hurt her.

She sounds like a right b!tch! One day she'll get sick, and will serve her right if she gets a nurse with the same attitude.

Yes, complain! Send letters to the administrator of the hospital, your local newspaper and your local MP. Hopefully at least one of them will take notice.

the NHS does have bad nurses,but they are few and far between..and to be fair,this is just one side of the story :-(

Yes make a complaint in writing a.s.a.p. She may well have had, other complaints about her attitude. Don't let her get away it. Get well soon, and Good luck.

A nurse has a duty of care, it seems this nurse failed in her duty of care to you in some degree from what you have said. On that I would say more details would help but just going on what you have said yes you should make a complaint.

oh sorry Glitter misunderstood your post :-D

patients now are encouraged to move and walk about as much as they can to aid their recovery and avoid thrombosis .but nurses do know which patients need help,and they have enough equipment to help handle the patients,so no excuse really is there. :-(

I meant in the way that if Dizzi had not made to the bathroom in time rather than a normal change of bedding

nurses change beds,but they raise them to waist level so they dont have to bend.


75% of annual sick leave is due to bad backs,costs the NHS millions .
money that could be spent elsewhere . :-(

Would that nurse have wanted to change a bed ?

I think Dizzi's main concern is that she will have to return to the hospital in the near future and might have the misfortune to be faced with this 'excuse for a nurse' again. I hope she follows everyone's advice and makes a complaint against her (or member of family does) before she has to suffer these uncalled for indignities again, when she's feeling vulnerable :-|

shes the sort of nurse who gives the rest of us a bad name,and i would complain about her attitude .

as for the lifting you out of bed,well shes right when she says that its not allowed,we have hoists and slip sheets for helping patients out of bed,so why were they not used to assist you?..and why if you wanted the bathroom,were you not offered a bedpan. :-(

She may be correct and is not allowed to help you but she is not allowed to be rude and sarcastic towards you. Complaining is always difficult when you are an in-patient. Ask for a bed which may be more suitable to your needs unaided although that may not be enough for you at certain times. Try to contact the PALS rep direct. They won't like to see him/her on the ward. Info should be in your hospital literature.

It is my experience that the nurses will not turn against you if you complain but be more aware of the need to behave appropriately.towards you.

I hope you get well soon Dizzi and back with your family.

Vera

Do what your friends are telling you to do Dizzi. It has to be reported and if you are worried about doing it yourself, your friends on here will do it for you and the sooner the better. Don't leave it too late.

GP

Complain!

Put it through the PALS, there is probably a link on the hospital website. My brother works in the NHS and his advise is to keep the first contact short. Expain briefly what the complaint is about and ask for an explantion of why it happened and to also ask for a metting to discuss. You can fill the details in when the hospital contacts you. Our local hospital has 25 working days to respond.

Andy

The thing to do Gwen, is to cry your eyes out, then when someone asks what is the matter, between sobs tell them what happened and how much it has upset and concerned you......I bet they sit up and take notice then :-)

There is an urban myth that all nurses and hospital personnel are Angels, OK some are but for a significant proportion it’s just a job they don’t rush back when they should be going somewhere after work like the staff at “Holby” on TV. They just clear off as soon as they have finished.
A young relative of mine has just had a baby in an NHS hospital she found the staff off hand and one cleared off home without finishing her pain relief, there were only two she came across that were really lovely and seemed to care.
If possible perhaps get a visitor to complain on your behalf , I know how difficult it makes you feel when you are “at their mercy” but I hope you can get some improvement in your situation.
Best wishes,
Mayfield

Also it is not a nurses place to throw derogatory remarks at you......that in its self is cause for a firm complaint.

I have already told you that you MUST complain about your treatment.

I know that now you are home you might think it too late, or that you will get treated badly if you go back in, but it was not as if you wanted physically lifting, just helped to get into the right position to get off of your bed & then assisted getting to the loo & back.
I will write letter if you want & email it to you.

Dizzy, you must complain ,it's happening far to much in some hospital

Perhaps it might be better, with the benefit of hindsight, to see if there was anything that could have been done differently. Was there anyone you could have spoken to about your concerns before this situation arose.

If this nurse, and I am not excusing her attitude, had been informed before you had to ask for help, knew your medical condition, knowing that she had been instructed to assist might have dealt with the problem in a different way. For example she could have asked the male nurse to help her to assist you if she thought it too hard a job for one person.

Instructions come better from a person in charge than from patients. I am no way condoning the nurses attitude but just saying there might be another way of dealing with the problem to make things better for you if you had to go in hospital another time. -jl

I am surprised you are asking if you should complain, it's obvious you HAVE to.

You have the right for the complaint to be written into your notes (I have had this done for my daughter before). That backed up by letters means there should be no denials.

If you were having difficulty getting out of bed the OT should have seen you and offered advice as to whether you could manage and how to do it or whether you couldn't manage and nurses would HAVE to assist you.

Get on and do it Dizzi not just for yourself but for others who may be subjected to the same rudeness and lack of care. Then I'd trip the nurse up with your sticks

:-D