General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Gift subscriptions

Genes Reunited gift subscription

Do you know someone interested in discovering their family history?

You can now buy a gift subscription to Genes Reunited so they can research their family tree.

Buy gift or redeem gift


  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Upgrading from older versions of Internet Explorer

Page 0 + 1 of 2

  1. 1
  2. 2
  3. »
ProfilePosted byOptionsPost Date


eRRolSheep Report 13 Jun 2013 19:09

A few people have asked me over the past couple of days about upgrading older versions of Internet Explorer so I have put another guide together for GR members.

Again, it is written in simple plain English in a step-by-step style.

I have done different versions depending on how members wish to read the information.


eRRolSheep Report 13 Jun 2013 19:09

If you are using Office Word 2007 or above click here...

If you are using an earlier version of Office Word click here...

If you prefer a PDF click here...

For an XPS file (similar to PDF) click here...

When you are viewing the file on-line, please feel free to leave any comments or suggestions by clicking the "Comments" button towards top right.


eRRolSheep Report 13 Jun 2013 19:10

Once you have accessed the webpage from the links above, you can do one of the following...

1. Simply view on-line.

2. Print a copy by clicking on the little printer icon on the left hand side.

3. Save a copy to your computer by clicking on "File" on left hand side (below where it says CacheAndInternetProbs.....). On the menu that opens click on "Download" at the bottom.

Depending on the version of Internet Explorer you are running, a box will open asking whether you wish to open or save the file. Select "Save" or "Save as" and it will save a copy to your computer which you can then open, print etc.


eRRolSheep Report 13 Jun 2013 19:10

I hope this is of use to some members.

If you have any problems or would like the information in a different format or a format for visually impaired let me know - if enough people ask for a certain format I will convert the information.


Mersey Report 13 Jun 2013 19:13

Well Done Errol.....thats going to help loads on here :-)


Andrew Report 13 Jun 2013 20:23

I'm getting a message on Ancestry saying they are not now supporting IE7 and to upgrade browser. This is odd, as I'm running IE10.....



eRRolSheep Report 13 Jun 2013 20:40

Andrew - some websites do not yet recognise IE10.

However there is something you could just quickly check which MAY help.

1. Click on the "Tools" menu and then "Compatibility View settings".
2. In the window that opens, if there is a tick in the box next to "Display all websites in Compatibility View", remove it.
3. Click on "Close" and then try again to see if it makes a difference.
I cannot guarantee this will work but it can be one solution.


Mersey Report 13 Jun 2013 23:43

Nudge :-D


SylviaInCanada Report 14 Jun 2013 05:36



RolloTheRed Report 14 Jun 2013 09:20

If you are using IE8 and get messages from Ay etc just change the browser user agent string and carry on - there is no need to even restart IE8. IE8 in XP cannot be upgraded.

Here is a link to a little free utility which makes this very easy to do.


eRRolSheep Report 14 Jun 2013 10:48

Hi Rollo
If you read the instructions I have put together I do say that IE8 works with Vista onwards.
Thanks for the IE8 tip.
Could we keep these IT instruction/tip threads as clear/uncluttered as possible please?
Incidentally, I would appreciate you running your eye over the instructions I have posted and giving any necessary feedback.
(If you PM me I'll give you my email address so that we don't clutter this thread. Cheers.)


Island Report 14 Jun 2013 15:15

Cheers Errol - nudging up for others to peruse.


SueCar Report 14 Jun 2013 16:25

I think this means I have to upgrade my Windows XP to Windows 8 if I want to upgrade to Internet Explorer 8?
[Edit: I meant to say "if I want to upgrade to IE9"]


eRRolSheep Report 14 Jun 2013 23:19

SueCar you do not need to upgrade to Windows 8 but you do need a newer version of Windows.
However I would not recommend Internet Explorer 8 anyway - it is very old and outdated. Windows 8 ships with Internet Explorer 10.
To run IE8 or IE9 you could see if you can get a copy of Windows 7 on ebay or Amazon if you don't want to buy a new computer - it will work out an awful lot cheaper. This does however depend on the specification of your computer.
I haven't put that very clearly so please ask or PM if you don't understand.


SylviaInCanada Report 15 Jun 2013 05:36

:-) :-) :-) :-) :-) :-)


SueCar Report 16 Jun 2013 13:56

Thanks, ErrolSheep.
I will find out what the specification of my computer is and then go from there.
Really appreciate your advice. :-) :-)


eRRolSheep Report 16 Jun 2013 14:24

SueCar if you have any problems or queries please feel free to PM me.


eRRolSheep Report 17 Jun 2013 10:49

SueCar I have PMd information to you


SueCar Report 17 Jun 2013 20:55

Thanks ES.
I will have a good think about what to do next.
Much appreciated. :-) :-)


eRRolSheep Report 18 Jun 2013 17:27