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can anyone assist me please.SORTED THANK YOU
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martynsue | Report | 22 Nov 2013 14:08 |
ok 2 days ago my computer updated itself,all my other sites are ok,when I try to get on genes all I get is. |
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Susan10146857 | Report | 22 Nov 2013 14:11 |
have you tried system restoring to the point before the update? This sometimes helps.... |
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martynsue | Report | 22 Nov 2013 14:13 |
sorry I know nothing about computers,would not know were to start |
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Budgie Rustler | Report | 22 Nov 2013 14:30 |
If your using Internet Explore browser you may have been updated from IE 10 to version IE 11. |
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OneFootInTheGrave | Report | 22 Nov 2013 14:48 |
Might be a good idea to uninstall IE 11 & reinstall IE 10 - RolloTheRed will probably help if and when he comes on line. |
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martynsue | Report | 22 Nov 2013 14:50 |
thank you budgie rustler, |
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martynsue | Report | 22 Nov 2013 14:54 |
sorry rollo what is local ie cache and were will I find it. |
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martynsue | Report | 22 Nov 2013 15:30 |
thanks everyone after checking on google I have un installed explorer 11, |
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AnninGlos | Report | 22 Nov 2013 15:57 |
Sue that has been happening with the error message for a long time. If it comes up after you have pressed submit, you will usually find that the post has been added if you just press the back button. |
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jax | Report | 22 Nov 2013 16:32 |
There is a problem with IE 11 which GR have mentioned on Facebook....shame they have not mentioned it on this site though |
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Elizabeth2469049 | Report | 22 Nov 2013 16:36 |
I've been having problems with IE11 since it was made available to Windows 7 last week. I can access all my sites, but it doesn't allow me to type in them.. I have had to add them to Firefox in order to access GR, my banking, internet shopping and paying bills. I did do a System restore date before installing as advised by computer adviser - I read reservations on an earlier thread so asked him, he said he didn't know of any yet - but that was in fact the first day IE11 was made available for Windows 7. I haven't yet restored to IE10 in case it gets sorted with a new update - - and am managing fine with Firefox - but it is irritating! |
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Elizabeth2469049 | Report | 22 Nov 2013 16:39 |
jax - I'm not a member of Facebook - is there any usable advice on there/ |
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jax | Report | 22 Nov 2013 16:44 |
Not really this was their reply to someone who was experiencing error messages |
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Unknown | Report | 22 Nov 2013 17:05 |
The Genes Reunited website has a compatibility view problem with Internet Explorer 11. |
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martynsue | Report | 22 Nov 2013 18:28 |
on google it said if you uninstall e11 you will automatically go back to e10,so I uninstalled it and now I do not have any errors,everything seems to be as it was before. |
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Elizabeth2469049 | Report | 22 Nov 2013 19:06 |
Unknown - thanks! I can type in GR on IE11 now - must go and try my other problem sites! |
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Allan | Report | 22 Nov 2013 21:46 |
I've had the same problem. |
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Elizabeth2469049 | Report | 22 Nov 2013 22:43 |
Unknown's formula for using compatibility view is working for me, but you do have to access each site individually first and use the tool as a separate exercise for each. I was able to able to get to the sites but not use them - but am now going through all those I have now bookmarked on Firefly - I suppose this may be a good thing to have them all duplicated! |
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LadyScozz | Report | 23 Nov 2013 07:48 |
I'd like to know......... |
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Allan | Report | 23 Nov 2013 09:19 |
Scozz, |