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Can someone help me to view an image please?

ProfilePosted byOptionsPost Date

Contrary Mary

Contrary Mary Report 28 Feb 2017 15:34

Hello all

I've just paid credits to view a newspaper article, but when I click on it it's just a blank page. If I then go into Keepsafe I can see a thumbnail of the image but when I click on that it's just takes me back to the blank page again.......help, what am I doing wrong??
Thank you.

Mary

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 28 Feb 2017 15:50

No member can help,sorry

You need to contact genes support for help

[email protected]

Contrary Mary

Contrary Mary Report 28 Feb 2017 15:53

Ok Shirley, thank you for replying (and email addy for genes)

Mary

Kense

Kense Report 28 Feb 2017 15:55

You are not the only one to have had this problem
http://www.genesreunited.co.uk/boards/board/genealogy_chat/thread/1364700

Contrary Mary

Contrary Mary Report 28 Feb 2017 15:59

Thanks Kense

I wish I'd seen that thread before wasting my money. :-(

Inky1

Inky1 Report 28 Feb 2017 16:15

Are you using a pc or laptop or ipad or ?????

Contrary Mary

Contrary Mary Report 28 Feb 2017 16:33

Inky 1 - a pc

Inky1

Inky1 Report 28 Feb 2017 17:08

That kills one idea.
See my post on that other thread. I or any other member with fmp membership can assist.

Contrary Mary

Contrary Mary Report 28 Feb 2017 21:14

Thanks everyone - I've taken a 1 month sub with FMP and found the articles I wanted.

Mary