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BUG: Keep having to login

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ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 29 Dec 2011 15:28

I never sign out so why have I just had to sign in? I was on here earlier today and didn't have to sign in it doesn't make sense.

Joy Kentish Maid

Joy Kentish Maid Report 27 Dec 2011 19:11

It is getting too silly for words. In the site, asked for help, received it, then gave help to another; clicked on another board - had to sign in.

I have no problem with any other site that I visit.
:-| :-| :-|

Joy Kentish Maid

Joy Kentish Maid Report 26 Dec 2011 10:22

Still having to sign in occasionally - why? :-|

Joy Kentish Maid

Joy Kentish Maid Report 22 Dec 2011 20:19

http://www.genesreunited.co.za/boards.page/board/general_chat/thread/1288346?d=desc

SylviaInCanada

SylviaInCanada Report 16 Dec 2011 19:59

I'm having problems getting into Message Centre


and that is using Firefox :-|

Joy Kentish Maid

Joy Kentish Maid Report 16 Dec 2011 08:24

http://www.genesreunited.co.za/account.page/login - twice before it would let me in :-| :-| :-|

Joy Kentish Maid

Joy Kentish Maid Report 9 Dec 2011 15:38

http://m.genesreunited.com/account.page/login?nextpage=%2fboards.page%2fparticipation%3f
:-|

Joy Kentish Maid

Joy Kentish Maid Report 1 Dec 2011 21:21

http://www.genesreunited.co.za/account.page/login?nextpage=%2fhome%2fdefault.aspx%3f
:-|

SylviaInCanada

SylviaInCanada Report 2 Oct 2011 17:22

I don't have to keep signing back in



BUT I do get timed out when trying to navigate to pages within a thread at least 3 or 4 times during each session.


I circumvent getting the Error message by clicking Back if it takes longer than a certain number of seconds for the new page to open ........ experience over the last months has taught me that if this time is exceeded, I will get the Error message about 5 seconds later. So, I shorten my waiting time .............. while uttering silent swear words at GR.


This sort of thing very very rarely happens on other sites.


So why is it such a common event on GR?



sylvia

CRIPES_A_MIGHTY

CRIPES_A_MIGHTY Report 2 Oct 2011 12:33

Still having to keep siging in....

Getting EXTREMELY annoying now! .... :(


Appears GR cannot fix it...AT LEAST FOR ME.

TootyFruity

TootyFruity Report 1 Oct 2011 15:32

Aunty Sherlock you will get logged out if the thread is on a different extension for example I am currently logged in on .co.uk but if I click on a thread ending .co.za and I have not logged in there I will have to log in again.

The answer is to log in on all extensions and never log out then it works as one site.

AuntySherlock

AuntySherlock Report 1 Oct 2011 11:42

I have noticed that if I access GR through my normal icon on my desktop I do not have to log in.

However if someone sends me a GR thread link which I click on, and am then transported into the GR thread, I then need to log on to move elsewhere around the boards, even to my own "my threads".

There is a little message on the purple "Add Reply" box at the top. It changes to read, "Log in to Add reply". This only happens when I click on an external thread link.

Hope this makes sense, and have absolutely no idea if this is occurring for other users.

CRIPES_A_MIGHTY

CRIPES_A_MIGHTY Report 1 Oct 2011 11:02

Still having to keep siging in....

Getting VERY annoying now! .... :(

Jane

Jane Report 27 Sep 2011 18:08

ARghhhhhhhh!!!!!!

How many time have I logged in today ?????

CRIPES_A_MIGHTY

CRIPES_A_MIGHTY Report 27 Sep 2011 09:59

Still having to keep siging in....

Getting annoying! .... :(

Joy Kentish Maid

Joy Kentish Maid Report 23 Sep 2011 23:41

http://www.genesreunited.co.za/account.page/login?nextpage=%2fhome%2fdefault.aspx%3f :-|

InspectorGreenPen

InspectorGreenPen Report 20 Sep 2011 11:15

There are two separate issues here as far as I can tell.

1. You are unexpectedly logged out of the site and have to log back in again

2. The site it taking to long to complete a request and times with the "We can't take you to the page you wanted." message

No 1 hasn't happened to me now for several weeks.

No 2 continues to happen fairly regularly, most often when I am trying to navigate around the Surname Summary pages.

Claddagh

Claddagh Report 20 Sep 2011 10:53

Have posted on general chat to ask about having to sign in every time, was asked to add on here too.It is a nuisance to have to sign in each time.

Eileen

Bobtanian

Bobtanian Report 20 Sep 2011 10:45

When is this going to stop please??

Error

Sorry. An error has occurred

We can't take you to the page you wanted. The problem has been logged and our team will be working on it.

Thanks for understanding. We're really sorry for any inconvenience!

Really fed up with it now as it was fixed for a short time but now it is back and has been for days


iam still getting this, quite frequently..

Joy Kentish Maid

Joy Kentish Maid Report 8 Sep 2011 08:47

http://www.genesreunited.co.za/account.page/login?nextpage=%2fhome%2fdefault.aspx%3f