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BUG: Keep having to login

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ProfilePosted byOptionsPost Date

Joy Kentish Maid

Joy Kentish Maid Report 2 Sep 2011 15:54

http://www.genesreunited.co.uk/account.page/splash
:-(

AnninGlos

AnninGlos Report 24 Aug 2011 14:24

And this is still happeneing for me. Signed in this morning which was fine as I had cleared my temp files last night. Went out, received a PM alert and had to sign in again. Not a terrible thing to have to do but very aggravating.

Persephone

Persephone Report 11 Aug 2011 23:46

I got it last night my time and I would just back arrow and try again and then if that didn't work I would refresh.. it took a few goes but got there.

But it is annoying to press submit re a post and then get the error message... often when it finally posts you get a duplicate posting... and this is without hitting submit twice in frustration.

Persie

FannyByGaslight

FannyByGaslight Report 11 Aug 2011 20:37

When is this going to stop please??

Error

Sorry. An error has occurred

We can't take you to the page you wanted. The problem has been logged and our team will be working on it.

Thanks for understanding. We're really sorry for any inconvenience!

Really fed up with it now as it was fixed for a short time but now it is back and has been for days ,it has taken me 4 tries to get on this thread alone..

Joy Kentish Maid

Joy Kentish Maid Report 10 Aug 2011 13:42

First time for quite a while.

Joy Kentish Maid

Joy Kentish Maid Report 3 Aug 2011 08:12

All has been well recently.

TootyFruity

TootyFruity Report 2 Aug 2011 21:56

It is sorted on my account

philmoir

philmoir Advisor Report 2 Aug 2011 21:46

Apart from Joy and Jane - who I have PMd - is anyone else still experiencing this issue?

Jane

Jane Report 27 Jul 2011 14:34

A couple of weeks with everything crossed and no problem

I start today & have logged in at least 4 or 5 times already,,What is different?

It takes me back to the home page & there are lots of flashing ads, could this be the problem

:-(

Joy Kentish Maid

Joy Kentish Maid Report 26 Jul 2011 07:42

http://www.genesreunited.co.za/account.page/login?nextpage=%2fhome%2fdefault.aspx%3f

(using internet explorer this morning as a test as it occurred yesterday using firefox)

Joy Kentish Maid

Joy Kentish Maid Report 21 Jul 2011 12:04

Fingers crossed it was a "a rogue one off" ;-)

Sometimes I use http://www.genesreunited.co.za/, sometimes http://www.genesreunited.co.uk/; sometimes internet explorer 9 but more often 7, and google chrome and mozilla firefox.

InspectorGreenPen

InspectorGreenPen Report 21 Jul 2011 09:02

Just to confirm no log-in problems for over three weeks now. I rarely log in to anything other than the .co.uk domain.

philmoir

philmoir Advisor Report 20 Jul 2011 14:07

I discovered the reason it was happening on my phone - as it was related to different messages sent across different domains, i.e. someone using .co.za sending me a message, but I am permanently logged in co.uk, thus it correctly promoted me for login. The real issue here is that you're mail should only be on your domain, not one of the others.

So therefore, i'm a little surprised Joy experienced the problem. This may be a rogue one off, but keep me posted here if it reoccurs.

Thanks
Phil

Joy Kentish Maid

Joy Kentish Maid Report 20 Jul 2011 13:10

It had been behaving so well until just now when the usual error message appeared.

http://www.genesreunited.co.za/account.page/login

http://www.genesreunited.co.za/account.page/login?nextpage=%2fhome%2fdefault.aspx%3f

AuntySherlock

AuntySherlock Report 9 Jul 2011 21:38

Phil, Do you have sufficient information about the problem. Are you looking for patterns in the occurrences.

Would it help if people post on here, where they are, how they access the site, which site they access, their internet program, and their operating system.

philmoir

philmoir Advisor Report 9 Jul 2011 11:59

Jane, AnninGlos - Just so that you don't think you're going mad, I also experienced this while using the site on my phone. I cannot believe it is still happening, so will continue to keep this on the agenda. And will post an update when we have one.

Sorry, Phil

AnninGlos

AnninGlos Report 7 Jul 2011 10:02

Had to log in twice again this morning so back to square 1.

Jane

Jane Report 5 Jul 2011 12:12

I would like to thank Phil & Jeremy for all the hard work they have done.
But !! I am still having the same problem now as before.
Random logging out

Can you help pls

FannyByGaslight

FannyByGaslight Report 4 Jul 2011 22:43

Robbie Williams...Yum...And then she came home to you playing the keyboard but not so musically,oh well.
FannyByGaslight is such a mouthful so please call me Fans or FBG..All this ratbag lot do... :-)

philmoir

philmoir Advisor Report 4 Jul 2011 18:43

FannyByGaslight - overtime? lol

No, my wife was out at TakeThat, so like you no where better for me to be, than on the boards :-D