Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras


  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

BUG: Keep having to login

Page 14 + 1 of 16

  1. «
  2. 11
  3. 12
  4. 13
  5. 14
  6. 15
  7. 16
  8. »
ProfilePosted byOptionsPost Date


SylviaInCanada Report 30 May 2012 16:36

It was working just fine for me until about 3 days ago

Since then, I have to sign in when I want to enter the site in the early morning UK time ........................ I mean at 3 or 4 am UK!

It's crazy!



LadyScozz Report 3 Jun 2012 06:39

I was on the site two hours ago.

I did NOT sign out.

I just had to sign in again!

Does the bug work overtime at weekends?



AnninGlos Report 3 Jun 2012 12:11

Same here Scozzie. What is going on again?? :-S


wisechild Report 3 Jun 2012 13:32

Have the opposite problem.
Logged out at about 8 15 BST. Came back on the site about 12.30 BST to find I was still logged in.


SylviaInCanada Report 3 Jun 2012 22:36

I had an interesting one early this morning June 3 (UK time)

Not been on the site for over 24 hours.

Did not have to sign in at around 1 am June 3 (UK time

Opened a thread, no problem

read posts on both page 1 and page 2 of thread, no problem

But then, I could not get OUT of the thread.

The only way was to get out of GR, then re-enter the site.

This happened a total of 5 times, before I decided it was for the birds!

I tried again about 2 hours later ............. and everything was working fine.



LadyScozz Report 6 Jun 2012 11:45

I sent a message to GR about having to login, even though I had not logged out.

Guess what the response was..... go on.... have a guess.

What a surprise!

" I suggest you delete cookies "

I should laugh, but it's really not funny any more.

:-P :-P :-P :-P :-P :-P :-P :-P


LadyScozz Report 8 Jun 2012 12:00

I used the site this afternoon.

I did NOT sign out.

Just had to sign in AGAIN :-P


Michelle Report 14 Jun 2012 18:16

I've been a member of the site for 2 years now and the 'Remember Me' option has never worked. I know I'm easily forgettable but I'm also lazy when it comes to passwords and hate having to log into everything everytime I come to the internet. I'm on the site daily and even then sometimes find myself having to log in several times a day.

I can see by this thread it's been going on for some time so just wondering when it will be fixed. I've never had this problem with any other sites so it can't be too diificult to sort surely??


KenSE Report 14 Jun 2012 18:29

If you are using IE9, have you got Delete Browsing History on Exit set in Internet Options, and the Cookies and Passwords boxes ticked in Delete Browsing History? If so that could explain why you always have to sign in.


SylviaInCanada Report 14 Jun 2012 19:34

It has been very much better for me for the last few weeks ...........

............ I'm only having to sign in once or twice a week now, and I open GR 3 or 4 times a day

so that is much better.

I've only had a couple of Error messages when submitting a post ................ much better.

I'm getting to be a happy bunny :-D :-D



KenSE Report 28 Jun 2012 08:58

Some comment on General Chat about the problem:

Joy Kentish Maid

Joy Kentish Maid Report 6 Jul 2012 08:04

:-| :-|


LadyScozz Report 7 Jul 2012 02:09

Another bug?

On the Announcements board GR suggests we look at blogs on family stories.

Did that.

Clicked the back button

Please sign in - to the Genes UK page

Clicked the X

Clicked on browsing history.............

Got straight back in to Genes Aus


KenSE Report 7 Jul 2012 09:19

That isn't really a bug Scozz. The url given on the blog is a uk site one so you have to be logged into the UK site to see it which is why it asked you to log in. It did not log you out of the au site.


LadyScozz Report 7 Jul 2012 13:21

Kense - I looked at the site before I was asked to login


KenSE Report 8 Jul 2012 07:47

You can do quite a lot on a GR site without being logged in. It's usually when I look for new postings and find that the icon for every thread indicates a new posting, that I realise I have been logged out. I don't normally enter the site by the home page though.


SylviaInCanada Report 9 Jul 2012 04:31


I must be a bit thicker than you ..................

it's usually when I can't post a comment on a thread that I realise I'm not logged in :-D :-D


KenSE Report 9 Jul 2012 09:14

No you are not Sylvia. It is because I usually make a beeline for the Suggestions board where a pageful of threads with new postings would be unusual.


SylviaInCanada Report 9 Jul 2012 19:10

hmmmmmmmmmm ..................

that's where I usually go first as well

and still don't take in that the whole page has "new" posts, until I decide "this" thread just has to have a response from me .......

........ and then can't post.

goes away muttering "must remember my memory pills" :-D :-D


KenSE Report 11 Jul 2012 20:23

I found I got signed out yesterday. When I leave the PC I normally shut most windows but this time I was away for a few hours and came back and a GR window was open. I know some sites sign you out after a period of inactivity so I wonder if Genes does that.

Does anyone know if that is the case?