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white message envelope

ProfilePosted byOptionsPost Date


AnninGlos Report 8 Jun 2011 12:16

It is very annoying having to keep clicking on the white envelope to see if I have got a message. It has been visible for three days now. Any tips on how to get rid of it please GR support?


grannyfranny Report 8 Jun 2011 12:24

Do you log out, ann? My envelope seems to disappear overnight, whilst I'm logged out.


AnninGlos Report 8 Jun 2011 13:43

No I don't but then I never did and this is recent.


Marina Report 8 Jun 2011 16:10

I seem to have the same problem.
Though my computer was out of work for a week or so,now it back working the white envelope in message box is still there. Says that I have got 5 unread messages and I know I have none!


Cynthia Report 8 Jun 2011 19:22

Hi Marina,

Just go back a few pages on your Inbox as you may find you have missed some messages unintentionally. This has happened to me and others, so it's worth a go. Cx.


Marina Report 8 Jun 2011 20:18

Hi Cynthia and Ice~Ice~Baby,
I have not got any unanswered messages in my inbox,just had another look,also when I log of and then log back in the white envelope is still there.
Thank you both for your reply and help.
Marina ;-)


TootyFruity Report 8 Jun 2011 22:57

Have you tried logging on through a different portal for example instead of


AnninGlos Report 9 Jun 2011 12:35

I am with ZA at the moment and still the white envelope is there.