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Ripped off!!!!!

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TootyFruity

TootyFruity Report 15 Jun 2011 13:37

contact them at

support@genesreunited.co.uk

but I too cannot see how you have been ripped off

George_of_Westbury

George_of_Westbury Report 15 Jun 2011 13:29

If you have subscribed to platinum it is £6.67 per month but they take the full years subscription, it clearly states that is what they will do, so i cant see where you have been "ripped off"

Or do you mean you intended to subscibe on a "pay to view " basis?

George

Researching:
My avatar is that of my Dad and shipmates, taken onboard HMS Blanche in 1938, place unknown From left to right, my Dad,Sidney Mellor and Sidney Bateman.

Gai

Gai Report 15 Jun 2011 13:27


From what I can see in small print is says the following:


* Prices above expressed monthly.
Actual payment will be taken in one lump
sum for full value of membership.

So the 80 pounds would probably be correct. Mine says Australian dollars as I'm logged into .com.au.

Looks like you haven't read the small print.

Gai

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

Unknown

Unknown Report 15 Jun 2011 12:43

Yesterday i rejoined, and upgraded to platinum after seeing that it was 6.66 a month. However they took 80 pounds!!!!!! i am trying to get in touch with them to ask for a refund but there are no contact details.

If anyone can help me please do, and please don't do it yourself!