Suggestions

Click on this thread - error message
Get stuck on error message and eventually get on to Home Page
Click on Community - error message
Click on Suggestions - error message

Need I say any more - at least 6 error messages in a couple of minutes

This needs fixing

I got on the site with no problems ......... TWICE


Got the Error message twice when opening My Threads .......... then 3rd time lucky.

Haven't yet tried this time to open My Threads :-)

Taken me 10 minutes to get back on this site after all the error messages

Now getting stuck on the error message
Another 5 error messages in just 2 minutes

Getting sick of this now

At least a dozen error messages in 10 mins

Add a reply to a thread - error message
Click on Community - error message
Click on Find Ancestors - error message
Click on Suggestions - error message
Click on this thread - error message

Try and do anything on this site and getting the error message tonight.

FED UP

Woooow !! - I seem to have got back on here after about 20 Error messages.

No further posts but I have to go to bed quite soon so I think I ought to post something before I go as it will take me several hours to get back to here in the morning !! :-D :-D

SO................ I wish you all an 'error message free day' !!!

I live in hope !! - Hope you all manage the same!

Dea Xxx

P.S. PeeEmm - Just wanted to join in on the splitting hairs !! - You edited, I think, at 7.15 p.m. on 10th March, 2012, NOT 2011 !! :-D :-D :-D

Dea Xxx

Thank you PeeEmm for the word of warning !! :-) :-)

I still think this thread started on 21st October 2011, or longer !! - However, the fact remains that this problem has been going on for FAR too long !!!

Dea Xxx

Lol, way to go Dea!, I do so agree...

Really isn't good enough, am getting very fraught here, so much so, I just ate 2 hot cross buns instead of 1...(that's not good either!)

Chris :)

The date of the commencement of this thread says it all !!!

21st October, 2011 !!!

This same problem has been going on since then, and beyond !!!!!!!!!!!!

I am REALLY losing patience now !

What I would really like to ask is WHY WERE THERE NO ERROR MESSAGES GOING ON DURING THE WEEKEND WHEN GR HAD IT'S 'SPECIAL WEEKEND' WDYTYAlive the other week ???????????

Apologies for 'shouting' but I think that is a very relevant question.

If they can keep it clear at 'important times' for them, why cannot they sort the problem permanently ???

Dea

Please sort out the problems on this site

To return to Home Page - click on GR Logo produces error message

When on Home Page - click on Community - error messages.
Click on a board - error messages
Click on a thread - error messages
Click on a page number on a thread - error messages

Think you get the idea of the scale of this problem as these error messages were all in the last 10 mins.

Must have been a guard at that side door.

Tried again........ NINE times I entered email & password......... spaces went blank.

Tried again......... Error Message, went back
Tried again..........Error Message, went back
Tried again..........Error Message, went back ...... and went straight to GR, no sign in

Makes no sense at all.

My friend can sign in with no problems, using the SAME computer.

Fingerprints or eye prints? gggrrrrrrrrrrr - might be boot prints soon.

I'm totally fed up with this site. It doesn't do what they promise, and the "Help" / Customer service is a joke; but I'm not laughing.

must be your fingerprints or your eye print :-D :-D

I got in the side door............ forget the main sign in page......... go to Community.............. sign in here to post reply.......... it worked!

But...... yesterday my friend (visiting for a few weeks) got in immediately. She signed out, I tried to sign in, no joy.

So the GR idea that it's OUR fault, is rubbish. We sat at the SAME computer......... she got in, I didn't. Why?

:-S :-S :-S :-S :-S

I got in first time, about 5 minutes ago .......using Mozilla Firefox

This whole situation is now beyond a joke.

I have been using the GR.com.au site this afternoon without a problem. It hasn't redirected me to the .com.uk site at all so why Catherine it keeps happening to you is a mystery.

A mystery that will probably remain unsolved.

I’ve been trying all day to sign in.

I typed GRetc.com.au and was taken to GRetc.co.uk.

My friend is here, she also has a GR tree…… typed her email address and password, Straight in. So much for the GR theory that it’s MY computer.

Why can I not sign in and someone else can sign in, using the SAME computer?

But....... this is the response I received from GR re my problem signing in:

" Thanks for your email.

I am sorry to hear that you are having problems accessing the site.

Your registration appears to be working correctly now, I have just tested this and have successfully logged into the site using your login details.

Please click on the following link:

http://www.genesreunited.co.uk/home/default.aspx and in the login section enter the following:

Email address: XX
Password: XX

If you are accessing the site from a bookmark or a favourite page then this might be why you are having problems. Please could you remove this old link? Then go to www.genesreunited.co.uk and enter your sign in details and you will be able to log in. You can then add this page to your bookmarks or favourites page again.

I hope this helps. "

It DIDN'T help.

How many times do I have to tell them I don't live in UK? :-\ :-\ :-\

Why did they give me my email & password? I already know them...... or do they believe I am so stupid that I may forget them?

Did GR change my registration from Australia to UK? If so, WHY??

When I type genesetc.comau......it changes to uk......... WHY? WHY? WHY?

Does being registered in UK and typing AU make a difference? Should it?

Maybe I moved to UK and didn't notice?

WHY can't I get a SENSIBLE answer from GR??
:-P :-P :-P :-P :-P :-P :-P :-P :-P :-P :-P

Nope, I was reading the message the time, fingers not on the keyboard. I scrolled down......... and the message vanished.

Mind you, I was half asleep, very annoyed & probably having a senior moment.

This morning........... took 15 minutes to sign in.

SIX attempts

Error Message

clicked Logo, got sign in page for UK

enter email & password........

Error Message

Click Logo (why does it say to send a message to GR via Help? Impossible, because I'm trying to get to the Home Page!!!!!!) :-S

Sign in again.......
Error Message......... click Logo
Error Message...........click Logo
Error Message.......... click Logo :-S :-S :-S

Give up................ out of site completely...... type genesetc.com.au ......... get taken to genesetc.co.uk........... go out again..............

Finally got here.

I GIVE UP.

I'M NOT USING THIS SITE AGAIN UNTIL IT WORKS PROPERLY.

I will try to sign in, but I don't want (shouldn't need to) go through all this rubbish every time.

Too much to ask that GR would extend my membership for the time I can't use it?

just had to sign in again ..........

........ but I did get in to .co.uk after only 1 very long wait


it did not send me to the second sign in

Catherine


Losing your post might actually NOT be anything to do with GR ..... it might be an accidental issue of your typing.


I've had this happen to me many times, on several sites, not just GR.


I have come to the conclusion that it happens most often when I am typing a long piece, thinking deeply about what I am saying, and not concentrating on how my fingers are placed.


I think what happens is that I go to hit one of the keys to the left of the keyboard ............... eg, a, s, z, x, possibly also d and c

If your finger(s) are slightly flatter than usual, then part of the pad can make contact with another key ........ CTRL, START or ALT

I think that contact can result in the post disappearing into cyberspace.




sylvia