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This site is a joke and I am not laughing

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ProfilePosted byOptionsPost Date

Gai

Gai Report 2 Jan 2013 09:29

Well Rollo,

I hope it isn't hackers because we assume that GR keep secure all our credit card details.

Would be a nightmare for all concerned if hackers got all those details.


Gai

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

Scozz

Scozz Report 2 Jan 2013 09:26

GR "gurus"

I am NOT happy!!!!!!!!!!!!!!!!!!!!!!!!!!!:-P

I cannot access my tree :-P

Most times I try to send a message to another member I get the Error Message :-P

I try to search for names and get the Error Message :-P

Half the time I try to post on the boards I get the Error Message:-P

Reading postings from other members, it looks like you're going to increase my subscription :-P

When I contact GR about the above problems (and others) I get the usual blah blah blah what browser are you using blah blah blah delete cookies blah blah blah:-P

Terms and conditions?

I must read them thoroughly....... see if there's anything that covers the time we lose on our memberships when the site isn't working properly :-P

Why bother sending emails to GR? The replies always begin "we are sorry you are experiencing these problems. We have tried to recreate them and cannot........." :-P

Fed up and disgusted :-P

RolloTheRed

RolloTheRed Report 2 Jan 2013 09:24

an easier way is to hit the refresh button or F5

once loaded rhe tree will stay available until the next attemtp to open it when 503 error will reappear

503 errors are caused by misconfigured Microsoft IIS 7.0 servers.
They are also caused by IIS servers that have been hacked.

Researching:
Rollo Rognvaldsson, Roger de Busli, Eu, Wath upon Dearne, Rutland, Framland

Choccy

Choccy Report 2 Jan 2013 08:42




Posted by BM at 00.00 today


'If you go to open your tree, it will open a new window. Click in the URL and change the 3.3.3 to 3.3.1 and press enter, this works for me'


It works for me too.

GlitterBaby

GlitterBaby Report 1 Jan 2013 21:13

What with error messages on homepage and having to keep signing in I am get a bit fed up with this site

Researching:
Think the picture says it all.

Joy Kentish Maid

Joy Kentish Maid Report 1 Jan 2013 18:17

The tree is not available.

Researching:
Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others

GlitterBaby

GlitterBaby Report 31 Dec 2012 17:01

Error message is back when trying to view "My Threads"

Researching:
Think the picture says it all.

GlitterBaby

GlitterBaby Report 27 Dec 2012 23:27

Just had to sign in and getting that error message on Home Page

HTTP Error 503. The service is unavailable

Sent a message to support about both problems

Researching:
Think the picture says it all.

Joy Kentish Maid

Joy Kentish Maid Report 27 Dec 2012 18:56

The tree is not working again:

Service Unavailable
HTTP Error 503. The service is unavailable.

Researching:
Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others

GlitterBaby

GlitterBaby Report 23 Dec 2012 13:02

Three days running getting the message on Home Page

HTTP Error 503. The service is unavailable.

Researching:
Think the picture says it all.

Gai

Gai Report 23 Dec 2012 07:32


Just received this message when I opened GR.

HTTP Error 503. The service is unavailable.

Then tried to open my tree and it's a fail.

Researching:
Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester

PeeEmm

PeeEmm Report 22 Dec 2012 22:34

Did you see this?

Genes Reunited think this is a joke, when members are trying to do serious Family Tree stuff.

Hi everyone, we're really sorry it seems the end of the Mayan calendar has interfered with our tree and some of you have been seeing error messages. Our development team are working really hard to fix this as soon as possible.

I wonder which of the Genes team put this message up for us all to see..............

PeeEmm is not a happy Bunny..... :-(

Researching:
MONAGHAN, Naylor, Gould, Rowntree, Frier, Vesty, Cowin, Patchett, Morrissey, Churchman, Pinkney, Hallam, McGow, Brewer, Weinstein, Ody, Goldsmith, Crossley, Binns, Bland, Jeeves, Rusted, Starbuck, Hinks, Oakley, Clarridge, Greengrass, Kelsey, Sillitoe, Stubbins, Soulsby, Greenland, Tily, Errington, Simm(s), Salmon, Rice, Wiltshier, Bland, McCreton, Forster, Hebron, Hindmarsh, Atkinson, Stoker, Partis, Wardrobe, Chimes, Cadd, Green, Hart, Hammersley, Spink, Bell, Willder, Osbaldeston, Eykelbosch, Tweddell, Johnson, Lambton, Hedley, Constable, Barrett, Frith, Brothwell.

GlitterBaby

GlitterBaby Report 22 Dec 2012 22:15

Obviously the Team must be fiddling with the site again

HTTP Error 503. The service is unavailable.

Researching:
Think the picture says it all.

Joy Kentish Maid

Joy Kentish Maid Report 22 Dec 2012 08:39

boards/participation

Error
Sorry. An error has occurred
The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

Researching:
Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others

Joy Kentish Maid

Joy Kentish Maid Report 21 Dec 2012 22:14

messages/sent

Error
Sorry. An error has occurred
The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

Researching:
Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others

Scozz

Scozz Report 21 Dec 2012 04:29

Is the GR tree linked to the Mayan calendar??

:-P

Joy Kentish Maid

Joy Kentish Maid Report 20 Dec 2012 22:56

http://www.genesreunited.co.za/relatives/profile/overview/31684390

Error
Sorry. An error has occurred
The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

Researching:
Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others

Joy Kentish Maid

Joy Kentish Maid Report 20 Dec 2012 22:16

This appeared after I clicked on my tree

Service Unavailable

HTTP Error 503. The service is unavailable.

Researching:
Sadd - Suffolk, Newton - Buckinghamshire, McCusker - Galway and Fermanagh, Brooks - London, and many others

Gins

Gins Report 12 Dec 2012 18:15

I can hardly get into 'sent' messages too? 9/10...I get the error message

Researching:
You fill up my senses Like a gallon of Magnet Like a packet of Woodbines Like a good pinch of snuff Like a night out in Sheffield Like a greasy chip butty Like Sheffield United Come fill me again....Na Na Na Naa Naa Naaaaa, ooo! Sung to 'Annies Song' (Tune)

Estelle

Estelle Advisor Report 12 Dec 2012 14:57

Hi everyone, we are really sorry about that. It certainly shouldn't be happening any more. If it is please let either me or the customer support team know.

Thanks.

Researching:
Part of the Genes team and looking for Tooley in Lincolnshire, Sadler in Derbyshire, Rogerson in Yorkshire, Goldstein in Liverpool/Poland.

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