Suggestions

I have to sign in at least 50% of the time, even though I don't sign out.

I'm in Oz........ but the site automatically takes me to Genes.UK !

So I sign out...... and after several attempts I eventually get back to genes.AU

And then get constant Purple Error Messages! Clicking on the GR Logo doesn't do anything...... click........... click.........click........ and I'm out of the site completely.

In the last five minutes I think I've seen 20 Error Messages. Everywhere. Signing In. My Tree. Mailbox. Community Boards. I replied to a message with no problems........ sheer luck? Were the GRemlins looking the other way?

Fed up with this, so no more today......I'm going to read a book.

I thought things were improving (slightly) - somebody has been tinkering again

:-P

I wonder if this will get on the board without a Purple :-PError :-PMessage :-P appearing?

7 am British time.
Logged on. Home page says 6 new posts in the past hour, so site not busy.
Got on to Chat board, tried to open a post.........error.
Every other board.......Error, error, error.
Finally got back on at 7 28 only to be timed out on Ancestors board.

Well the whole site is becoming a waste of time

Did bother to send a message to support about the number of error messages I have got tonight but will just get the standard reply back.

Have spotted a couple of members that have had their replies on threads duplicated so obviously some problems tonight


UPDATED after 15mins

At least another 8 error messages since. That is well over 40 error messages tonight


UPDATED at 1.18

Another 15 error messages when stuck on the error message. Home Page is taking for ever to load properley

Hey Glitter Babe

I sent a message to Mr Phil Moir (I thinks that's how it's spelt) and I got a reply too - how about trying that?

PeeEmm

You have my sympathy (really) I got banned last year when I got so annoyed with them - but it was a waste of time........... ;-)

SCREAM !!!!!!

What is wrong with this site tonight.

Got stuck on error message so have recorded at least another 15 error messages. So can back onto site through my favourites

Click on Community and got error message. Got stuck again on error message and recorded at least another 10 error messages.

So back in agina through favourites.

Not holding out much hope for the rest of my sesssion on site tonight

To return to the home page, click on the Genes Reunited logo - error

To return to the home page, click on the Genes Reunited logo - error.

To return to the home page, click on the Genes Reunited logo - error.

At least 6 times before getting back to Home Page

So makes more than ten error messages so far tonight that should have been logged but I doubt the Team even bother to look at the error logs

When is this problem going to be sorted !!!!!!!!!!!!!!!!!!!!!!!

At least 6 error messages in the last 5 mins.

Submit a reply on a thread - error message

Click on community tab - error message again and again

Really fed up as the problem has been going on for over 6 months now

No point in sending details to the support team as they do not read the message and you get the standard reply about browsers etc

So I ask again just how many times does this error message have to be logged before the Team take this problem seriously.

Hello Dawn,

Sorry to hear your tale of woe.

You are not the only one, some of us suffer only minor problems, others as you can gather from the posts on this thread are in the same boat as you.

Can I ask if you have reported 'your' problems to the 'help team', via the on-line link?

Genes Reunited always ask you to send error details to them, it's supposed to help them....... ;-)

Regards

PeeEmm :-)

I started to look at this thread because the title said it all.
I have been a member for several years, and I just want to say that I am not impressed with the new site at all! I find it awkward to use, links don't work, on one page it tells me that I have matches, but when I go to look for them it tells me that there are none! I can't upload photos. Records that I have viewed before are suddenly not there anymore. The list goes on.
Unfortunately I only renewed my membership in March. I won't be renewing again!

Just spent 12 minutes trying to get connected to the site. Kept getting "unable to connect, possibly site too busy" message.
When I finally managed to connect to the site, the home page said"7 posts in the past hour"
Busy?????
Genes seems not to be compatible with Firefox.

Trying to post on a thread and got error message

If GR want their members to help on the boards then they are going to have to get this problem sorted

BUT WHEN !!!!!!!!!

I still cannot open Sent messages ........ even after waiting 50 or more seconds!



and I can still only open I message in my Inbox, and then have to leave Message Centre and re-enter before opening a second one.






Sorry James ...............


...... I have not done anything with my tree on here for the last 12 months, at least!

I do know that I can open it, but that is all




sylvia

AAAARRRRRRGGGGHHHH 12 people just vanished from my tree :S:S:S and all was going so well! whats going on??

I just 'clicked' on sent messages - on the home page - and after a very long wait it did open. But that pause is far too long for a 21 century website.

Pee Emm :-(

Correction: it was from the 'messages' page NOT the home page.
The home page still has no mini-tree!

It is taking about 20 seconds to go from - messages to sent messages. :-( :-( :-( :-(

Still the error when clicking on sent messages.

So did I, Roy.
All I wanted to do was bookmark something.

Ken, I have to log in with co.uk. but not with za.

I tried the link and it expected me to log in. Probably because it was a za site link. Fortunately using the back key meant I didn't have to sign in before posting this.

Sorry Joy, I tried your link and got this,

Sorry. An error has occurred :-P

Roy

http://www.genesreunited.co.za/boards.page/bookmark?type=create&tk=1187271 :-|

Hi All

Should you be interested in the reply I got, I have posted it on FB, as a sort of 'thank you' to them............ what do you think of the 'new' Avartar?


PeeEmm :-)