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NEW MESSAGE CENTRE --- PROBLEMS

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ProfilePosted byOptionsPost Date

SylviaInCanada

SylviaInCanada Report 27 Nov 2011 22:15

Took 3 attempts this morning to open Messages ............. and that was using Firefox.

Joy Kentish Maid

Joy Kentish Maid Report 27 Nov 2011 21:28

For the first time in a few days I looked at sent messages, and this appeared again:

Server Error in '/' Application.
The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested URL: /messages.page/DeleteMessages

SylviaInCanada

SylviaInCanada Report 26 Nov 2011 01:41

fingers crossed, Cynthia!

Cynthia

Cynthia Report 25 Nov 2011 21:56

I can only open my Inbox by refreshing the page. Otherwise all seems okay.

I think I have managed to work out the folder system and have been sorting out my families......quite good fun really.


Hopefully the problems will be sorted out soon. :-D

Jacqueline

Jacqueline Report 25 Nov 2011 17:37

When I contacted support centre, they just wrote back saying they had managed to access my message page using MY PASSWORD!! and it was fine.
But definitely NOT fine, same problems as others.

However I don't think it right for them to be able to access my page with my password, do you???
What's the point of having one if it's not secure I ask

Jackie

philmoir

philmoir Advisor Report 25 Nov 2011 17:15

OK, I appreciate I am a bit slow to add a response to this board. I was posting replies to the comments on my Tech Update blog, but recognise that I need to be present on here too. We're working through the issues experienced by you all, and will continue to patch release until we have cleared them.

KenSE

KenSE Report 25 Nov 2011 09:31

I have been trying to put old messages in folders but find that every time I try to go to another page after moving messages, I get one of two errors. It is OK if I click on refresh before selecting another page. I use IE9.

Clicking on refresh also takes you back to the page you were working on.

Sallie

Sallie Report 25 Nov 2011 00:34

I haven't be able to send any PM's since having the new message centre. The site is also very slow most of the time and sometimes get the error pages too. I feel that hings were a lot better before GR started changing things and like a lot of other members wish they would sort the problems out very soon.
My subscription is due for renewal in March but the way things are at the moment I don't think there is much point in renewing. Which will be a shame as I have made some lovely new friends and people on here.



Sallie.

Sallie

Sallie Report 25 Nov 2011 00:32

I haven't been able to send any PM's since having the new message centre. The site is also very slow most of the time and sometimes get the error pages too. I feel that the site was a lot better before GR started changing things and like a lot of other members wish they would sort the problems out very soon.
My subscription is due for renewal in March, but the way things are at the moment I don't think there is much point in renewing.



Sallie.

LaGooner

LaGooner Report 24 Nov 2011 22:38

I am still having a major problem in that I cannot read new messages in my inbox :-|. I do wish this site would get it's act together and sort all the bugs in the system out

SylviaInCanada

SylviaInCanada Report 24 Nov 2011 18:59

hmmmmmmmmmm


I'm using IE6 for this, but I just went to Firefox to read and reply to a pm


....... for the very first time, I got the Error message after clicking on GR in Bookmarks.


The site couldn't be found.


Never had that when using IE6


It did find GR on the second attempt.

lilybids

lilybids Report 24 Nov 2011 14:30

I seem to have resolved my problems by trial and effort and help from fellow GR member :-)

Joy Kentish Maid

Joy Kentish Maid Report 24 Nov 2011 14:16

Page Not Found
Sorry, we couldn't find the page you were looking for.
The page you requested, http://www.genesreunited.co.uk/messages.page is not a valid address on Genes Reunited.

If you have typed this address manually, please check it and try again. If you have clicked on a link to get here there might be problem with the link. We always record information automatically regarding errors like this and actively try to fix them.

The link on the referring page seems to be wrong or outdated. Please inform Genes Reuinited about the error using the Contact Us link under the Help menu.

Joy Kentish Maid

Joy Kentish Maid Report 24 Nov 2011 09:41

Message received, Sylvia :)

Now I have "2 Messages", maybe tomorrow it will show 1.

InspectorGreenPen

InspectorGreenPen Report 24 Nov 2011 07:34

Current browser versions are IE9 for Vista & Windows 7, IE8 for Windows XP so I'm afraid that IE6 is rather dated. Web developers hated it too and most were glad to see the back of it.

I use Firefox for 99% of the time, Ver 8 being the latest full release, and find it perfectly stable. Ver 9 beta also works fine (for the more adventurous, that is.....!)

It might be helpful to members, especially those having problems, if GR could confirm which browsers and versions they have tested with.

SylviaInCanada

SylviaInCanada Report 24 Nov 2011 07:26

AS


that's good to know :-D

AuntySherlock

AuntySherlock Report 24 Nov 2011 07:13

Sylvia, I have PMmmmmmmed you back. Received your message, and the 1 Message message on my green bar is still there. So it was not your message hiding in cyberspace which caused that.

SylviaInCanada

SylviaInCanada Report 24 Nov 2011 07:06

Hi Gai


yea, had to send it using Firefox as my browser!

Gai

Gai Report 24 Nov 2011 05:58


Hi Sylvia,

I finally got your pm.

Gai

SylviaInCanada

SylviaInCanada Report 24 Nov 2011 00:07

I might have solved my messaging problem


I signed on to GR through Mozilla Firefox ................. and everything seems to work OK



The problem is, that I stopped using Firefox months and months ago because I would be thrown off the site after about 5 minutes. :-(



I do like my IE6 though




sylvia