Top tip - using the Genes Reunited community

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  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
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The British Newspaper Archive

British Newspaper Archive

Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?

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ProfilePosted byOptionsPost Date


InspectorGreenPen Report 29 Mar 2012 19:28

Yes, the problem I mentioned some 4 months ago still has not been corrected.

If you have several messages in your inbox to view, the first opens fine. However, you can not open the second or subsequent message unless you refresh the page by pressing F5, or by selecting inbox again from one of the menus.


SylviaInCanada Report 29 Mar 2012 22:07

I can send messages now


like IGP .................. I cannot open more than one message in sequence without having to leave Message Centre and re-enter.


JoyDean Report 2 Apr 2012 18:22

Sorry. An error has occurred

The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.


JoyDean Report 9 Apr 2012 08:07

Error :-|


JoyDean Report 15 Apr 2012 21:56



SylviaInCanada Report 15 Apr 2012 23:29

I can open Message Centre

I can read one message but then have to leave Message Centre and re-enter before reading another one

I cannot open Sent Messages, so I can not check that a message has gone, nor whether it has been read.

:-| :-| :-| :-|


JoyDean Report 24 Apr 2012 08:09

Sent: error :-|


SylviaInCanada Report 26 Apr 2012 01:17

nudge for Sheila


JoyDean Report 4 May 2012 12:52

How much longer? Still
Sorry. An error has occurred


Catherine Report 10 Feb 2014 15:43

How can I retrieve messages I deleted in error


+++DetEcTive+++ Report 10 Feb 2014 23:19

Catherine - if you can remember who sent them, look for their name in the 'My Contacts' list.

If either you or they have 'Deleted Contact' then the messages are hidden until contact is re-established