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Hot Matches -what is used to match!

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ProfilePosted byOptionsPost Date

AmazingGrace08

AmazingGrace08 Report 3 Jan 2012 23:30

Dear GR,

I recently received the following hot match:

My relative:

Cecil Bell, Born 1903 in Loma Loma, Fiji

The hot match sent to me:

Cecil Bell, born 1910 in Southampton.

So other than the same name, no match in the year of birth or place of birth.

Obviously lots of other people get matches similiar to the above situation (I am assuming!)

Can you please advise exactly what criteria GR basis it's hot matches on, it can't just be the name surely? If it is could this be made a bit clearer?



InspectorGreenPen

InspectorGreenPen Report 4 Jan 2012 05:57

My understanding was that HM's use Name, Year of Birth and Place of Birth, however this is clearly not what has happened with the example above.

There have been ongoing uncertainties over how HM's are working since the end of 2010 and it is time for some explanation as to what is really going on.

Margee

Margee Report 4 Jan 2012 11:44

I normally don't even look at so-called Hot Matches. They're so ridiculous.
Just had a quick look at mine.
An example:
My tree:
Elizabeth Bean 1829 Eston, Yorkshire.
They matched with:
Elizabeth Bean 1859, Stannington, Northumberland.

SylviaInCanada

SylviaInCanada Report 4 Jan 2012 17:37

there quite obviously is something badly wrong with the Hot Match system


I have not paid attention to them for several years ................ most of them are actually because I shared information with other people in earlier years, and they have shared with others, who may or may not actually be related to me.

so I am the source of the information!


BUT I have noticed the incredible mis-matches!


at least 2 of the criteria match on this one :-D

Mary Smith 1779 Worksop, Nottinghamshire

Mary Smith 1779 Launton, Oxfordshire



In fact, most of the "new" HM's that I have seem to match on name and age ...... but not geographically!

so not as dramatic as your examples!



I can't be bothered with them!




sylvia

AmazingGrace08

AmazingGrace08 Report 4 Jan 2012 21:37

Nudging in the hope that GR will see and reply :-D

Estelle

Estelle Advisor Report 5 Jan 2012 09:26

Good morning. Please would you report this problem to our customer support team? They will be happy to look into this for you.

Kind regards,

Estelle

Margee

Margee Report 5 Jan 2012 11:49

Oh, c'mon, Estelle, are you suggesting that Gr doesn't know about the problems with hot matches? It's been complained about for years.

Estelle

Estelle Advisor Report 5 Jan 2012 12:47

Hi Margee, we like to treat each member as an individual. We would always encourage people to contact our support team so that we can help them.

We are aware that Hot Matches aren't always accurate but we are working a new system at the moment.

Joy Kentish Maid

Joy Kentish Maid Report 5 Jan 2012 12:59

Thank you for posting here, Estelle, after I told you in facebook about the thread.

Margee

Margee Report 5 Jan 2012 13:02

AREN'T ALWAYS ACCURATE? How about hardly ever accurate?
I'm sure the support team would not appreciate a contact from me listing all of the inaccuracies in my Hot Matches. It would be like reading "War & Peace"
No, I just ignore them.

VIVinHERTS

VIVinHERTS Report 5 Jan 2012 15:06

That is why members call them the 'NOT Matches'!

AmazingGrace08

AmazingGrace08 Report 5 Jan 2012 21:38

Hi, okay I will try that using the example above and see what happens!

AmazingGrace08

AmazingGrace08 Report 5 Jan 2012 21:43

Message sent will wait and see what happens!

SylviaInCanada

SylviaInCanada Report 5 Jan 2012 21:47

Good luck Grace!

Joy Kentish Maid

Joy Kentish Maid Report 5 Jan 2012 21:53

Made me smile, in a way :-S ;-) if I had not posted this thread in genes reunited's wall in facebook, I wonder when it would have received attention. :-S ;-)

AmazingGrace08

AmazingGrace08 Report 5 Jan 2012 22:23

Thanks JoyKM meant to say that before....well I posted in hope (which supposedly springs eternal! ;-)

Will be interesting to see what they come back with, I'd genuinely like to know the new criteria...just as well I never get any matches on the Smiths in my tree..cause I get get any past the letter B!

Joy Kentish Maid

Joy Kentish Maid Report 6 Jan 2012 08:47

You're welcome.
(It was soon removed from facebook ;-))

AmazingGrace08

AmazingGrace08 Report 8 Jan 2012 21:35

Well I received a reply:

Dear Rachelle

Thanks for your email.

At the moment we just match the name and year of birth. However, we are planning some changes to the way system works in the future and will be adding in the place of birth as a match. This will be added to the site in the coming months.

As you scroll around your tree we also offer matches with names. So in the meantime you might find this useful. If you click on the match with the name in your tree this will take you to the results where you can see if you have this relation in common with another member.

However, I have made a note of your suggestion and will pass it on to our development team. Please let me know if you need any further help. Kind Regards,

Lisa
Genes Reunited Support Team


It was nice of them to reply, however they didn't explain how the example I gave them would have occurred. Not sure if I should follow it up further or let it go? I've been a member for a long time, so I know how the tree matches work ....

What's your opinion

SylviaInCanada

SylviaInCanada Report 8 Jan 2012 21:50

Grace


I've given up on Hot Matches .................. a long time ago


I think you might well get better results by using Search Trees


Hot Matches will always be a problem for GR to handle correctly, because people use so many different criteria for the geographical place of birth




sylvia

Joy Kentish Maid

Joy Kentish Maid Report 8 Jan 2012 22:04

hot match:

Cecil Bell, Born 1903 in Loma Loma, Fiji

Cecil Bell, born 1910 in Southampton.



My opinion - that your question was not answered.