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Error message changed?

ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 20 Jan 2012 17:17

Thank you Phil, I got the same message this afternoon at about 14.30.

CrystalTips

CrystalTips Report 20 Jan 2012 12:16

Estelle and Phil,

For your information I have just got the detailed server timeout message - I'm using Chrome on Mac OS X 10.6.8

LadyKira

LadyKira Report 20 Jan 2012 09:24

I got something similar yesterday too. I use google chrome. And my tree is messed up. :-| :-| :-|

Joy Kentish Maid

Joy Kentish Maid Report 19 Jan 2012 22:55

The same error message I posted about in here, Phil:
http://genesreunited.co.uk/boards.page/board/suggestions/thread/1283730?d=desc

"Server Error in '/' Application.

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


The rest sent to support@genesreunited.co.uk"



philmoir

philmoir Advisor Report 19 Jan 2012 22:51

OK, you should not be seeing an error like that. At worst you should see either the old "friendlier an error has occurred page" (the one which seems to stalk some members) or sometimes you might get a complete site not responding error. It's not fixing the error, but thank you for making me aware of the error. Before I left the office I did a check on number of errors recorded since the release this morning, and it was definitely lower than the on previous days at the same time. We fixed a few bugs this afternoon, but we will continue to look into the issues that we find. Sorry AnninGlos for your bad site experience.

AnninGlos

AnninGlos Report 19 Jan 2012 22:21

Thanks Sylvia

Estelle as above I am on the latest Firefox, I log in on ZA and my provider is Virgin.

I have got this message when trying to get in to GR when I am already logged in. The first time I click on GR I almost immediately get that message, the second time I click I usually get straight in.

SylviaInCanada

SylviaInCanada Report 19 Jan 2012 19:24

Estelle

you posted:-

"We also need to know internet browser you are using, such as Internet Explorer or Mozilla Firefox."


But Ann wrote:- "I am on ZA and my server is Firefox, provider is Virgin.


so she has already answered the question you asked



sylvia

Estelle

Estelle Advisor Report 19 Jan 2012 13:54

Hi Ann,

please could you let me know exactly where you saw this message on the site? We also need to know internet browser you are using, such as Internet Explorer or Mozilla Firefox.

Many thanks,

Estelle

Joy Kentish Maid

Joy Kentish Maid Report 19 Jan 2012 13:48

Leave it here, please, Ann.

Phil Moir and other members of staff have experienced errors at various times.

I use various browsers, co.uk, za etc.

Sent an email to support@genesreunited.co.uk

PiersFromKent

PiersFromKent Report 19 Jan 2012 13:29

I just logged out of my account Ann and then tried to access the ZA site. Normally, when I Iog in I have no delays or problems, but on the ZA site this wasn't the case - took quite a while. However, I understand what you're saying and appreciate that you shouldn't have these problems anyway. Hope GR manage to sort this matter out for you and everyone who has the same problem :-)

AnninGlos

AnninGlos Report 19 Jan 2012 13:14

No Piers because I like ZA as I don't get the adverts. It may be something today to do with the thread on the announcements board. Also my font on here suddenly went a lot smaller.

PiersFromKent

PiersFromKent Report 19 Jan 2012 13:11

Ann, as a matter of interest, have you tried changing from ZA to see whether the problems you are experiencing are the same ?.

AnninGlos

AnninGlos Report 19 Jan 2012 12:59

The other thing Joy is that thread is quite long and I don't think a lot of people read it now.

AnninGlos

AnninGlos Report 19 Jan 2012 12:58

OK Joy, sorry, didn't see it. I'll delete this thread in a minute.
Piers think yourself lucky then. I am on ZA and my server is Firefox, provider is Virgin. Don't know if it is any of those or a combination but when it times out it is a very quick time out.

Joy Kentish Maid

Joy Kentish Maid Report 19 Jan 2012 12:47

Yes, I put it in here
http://genesreunited.co.uk/boards.page/board/suggestions/thread/1283730?d=asc

PiersFromKent

PiersFromKent Report 19 Jan 2012 12:38

It's strange Ann, because I've never experienced any problems with this site, yet so many do. I think some 'clear' explanation should be given as to 'why' this is the case.

AnninGlos

AnninGlos Report 19 Jan 2012 12:28

Anyone else had this one today? Different from the usual error message.

Server Error in '/' Application.
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace: