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Rex

Rex Report 20 Jan 2012 06:24

:-( :-( :-( :-( :-( :-( :-( :-( :-(
I'm a platinum Member
When i do a census search
i am asked to subscribe and pay extra money!!
Is the yet another new feature of this Site ????
So many sad things have happened with this site in the last
8 months
It's performance leaves a lot to be desired,
Maybe you could restore it back to how it was a year ago !!!
Before all the changes
REX HOLMAN

SylviaInCanada

SylviaInCanada Report 20 Jan 2012 06:45

That shouldn't be happening!

Researching:
Panda, China, 2008 .................................. ............................ .............. .......... .......................................................... To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

InspectorGreenPen

InspectorGreenPen Report 20 Jan 2012 10:26

Rather than complain on here report the matter to the support team who will look into it for you and advise you accordingly.

As Sylvia says, it should not happen so might be something to do with your particular account, rather than a problem with the site in general.

KenSE

KenSE Report 20 Jan 2012 11:45

IPG is offering helpful advice not blaming anyone.

philmoir

philmoir Advisor Report 20 Jan 2012 16:26

That certainly shouldn't be happening Rex. I have tried to recreate the situation but cannot. So I will continue to investigate.

Researching:
I am the lead developer for the Genes Reunited website team. Disclaimer: The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way. My research areas of interest are East London, North-West Cumbria, North-East Scotland and Edinburgh.

AnnMarieG

AnnMarieG Report 24 Jan 2012 17:32

I am a premium member and this does come up when I search a census but I am never asked to pay.
I think it might just be an automatic sign? ;-)

Researching:
arthur,tucker,king,harridine,robertson